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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,830 Reviews
Call Dealership (208) 398-2106
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8853 West Fairview Ave

Boise, ID

83704

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8,830 Reviews of Lithia Ford Lincoln of Boise

May 17, 2022

Call Teddy for your service needs. He will take good care of you and repair your vehicle correctly. More

by Ridgelineframer16d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
Report | Print
May 18, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. Teddy and our team appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

May 17, 2022

Fast service, was able to get me in last minute, easy to work with. 15 words More

by Seanatonic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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May 18, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

May 16, 2022

From the moment we walked into the dealership we were greeted and in a pleasant way taken care of. Kim Luy is very personable and helped us enjoy finding a F150 truck that was just right for us. So capab More

by jodymisek5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
In parts there was a young lady with a navy background that was so helpful and quick to share her knowledge, Gennadiy Barbin, Kim Luy
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May 16, 2022 -

Lithia Ford Lincoln of Boise responded

Jody, Thank you for sharing your experience with us! We're happy to hear it went well working with Kim and hope you enjoy your new F150. We truly appreciate your feedback! Congratulations on your new F150! Best Regards, Jim Sterk General Manager

May 16, 2022

It took a while to get help but once I did it got taken care of properly. More

by Dmitry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t see them here, Richard Keefe
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May 16, 2022 -

Lithia Ford Lincoln of Boise responded

Dmitry, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

May 16, 2022

The communication about what was going on and kept in the loop was outstanding. Lease plan isn’t the easiest to work with so I understand. More

by aschwendiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 16, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Michael and our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

May 16, 2022

Horrible! Tried to charge me $2200 for parts that were bad. Took to another mechanic and those parts did not need to be changed per the engine diagnosis. Very More

by Bwk1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teddy Tobar
Report | Print
May 20, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

May 20, 2022 -

Bwk1969 responded

Jim. I’d like to explain this to you over the phone sometime. What is a good contact number for you? Thank you Brock

May 16, 2022

Tyler is a stud got everything I need and fast. The job request was not easy and not really in his hands but still keeped me in the loop. More

by TQuesenberry20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Report | Print
May 17, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear Tyler and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

May 16, 2022

From my salesman to my finance agent everything was a great experience. I didn’t feel pressured about anything and both were very informative and knew their job! More

by SANDY.KELLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin, Grant Bothen
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May 17, 2022 -

Lithia Ford Lincoln of Boise responded

Sandy, Thank you for taking the time to share your thoughts on working with Grant, Anthony, and our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

May 16, 2022

Great effort in finding a fan problem along with other issues that needed to be fixed. More

by Ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Allen Oltman
Report | Print
May 16, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

May 16, 2022

Awesome work, quick repair faster than originally quoted, great communication throughout the process and pickup More

by Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
Report | Print
May 16, 2022 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

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