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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,830 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,830 Reviews of Lithia Ford Lincoln of Boise

May 15, 2022

For the most part really helpful glad with my Purchase. Will come back again for next car More

by RODERICK.LARRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crist robinson
May 16, 2022 -

Lithia Ford Lincoln of Boise responded

Congratulations on your new vehicle! We appreciate your business and hope you will give us another opportunity to serve you. Best Regards, Jim Sterk General Manager

May 15, 2022

Took vehicle in for an oil change. Was told the fuel filters were due for change and they would also rotate tires. Agreed to all and they went to work. They called and said cabin filte More

by HAV2HUNT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember name second desk back on left when you walk in to oil change area.
May 19, 2022 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Jim Sterk General Manager

May 19, 2022 -

HAV2HUNT1 responded

hav2hunt1@hotmail.com

May 14, 2022

Lane was exceptionally helpful and made the car buying experience easy and smooth. Got a great deal. Thank you very much. More

by JOPALINSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lane, Brian
May 16, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Ford Lincoln of Boise are glad to have you as a customer. Best Regards, Jim Sterk General Manager

May 14, 2022

Lisa was very courteous, prompt, and knowledgeable and those actions really made my experience an excellent one. More

by Jeroddayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree
May 16, 2022 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear that Lisa provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

May 14, 2022

From a phone call 2 states awayI was treated great, They promptly sent additional photoes, stayed in touch throughout the entire transaction, 30 minutes to close the deal upon arrival, and no surprises… Lit More

by TLSNYDER123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin, Cindy Mellinger
May 16, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

May 14, 2022

We have bought multiple vehicles over the last few years from Dave Schultz at Lithia.. ..both off of the lot and special orders and have always been treated very fairly and know we are getting the best deal More

by Happybamfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Schultz
May 16, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave and our team met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

May 14, 2022

The solution to the safety recall appeared to be a couple fender washers, a couple rivets, and some adhesive on the heat deflector shield. That was fine but the heat deflector shield more towards the front o More

by Jim
Recommend Dealer
No
Employees Worked With
Mike
May 19, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Jim Sterk General Manager

May 13, 2022

They got us in promptly and took care of the problem in the amount of time that they said they would. They had really good communication. More

by AA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 16, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

May 12, 2022

Easy in. Courteous and efficient. Explained what was being done and offered other options with no pressure. More

by kb7hed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hawley
May 13, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

May 12, 2022

Had good communication about what was needing to fixed and took care of it. Thanks More

by rybarnes41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 13, 2022 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

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