Back

Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,830 Reviews

8853 West Fairview Ave

Boise, ID

83704

Directions

By Type

8,830 Reviews of Lithia Ford Lincoln of Boise

May 12, 2022

Dustin too me in in short notice, the work was done very good and in a timely manner. More

by Oskarrivera2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hawkley
May 12, 2022 -

Oskarrivera2012 responded

Very good work, parts were what I asked for. No issues getting them fast and installed

May 11, 2022

Didn’t fix the problem even tho the paperwork says they did. Now have to take it in again and be without my truck for a 3-4th time. More

by mike
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Neal
May 14, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, Mike, and we'd like to learn more about your experience. If you'd be willing to provide some additional information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

May 11, 2022

No warranty work. Cheated out of steers when told all would be replaced. Refused to fix alignment (needed fixed before I bought vehicle) !!!!!! More

by KOONTZ69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curt Carlson
May 23, 2022 -

Lithia Ford Lincoln of Boise responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Best Regards, Jim Sterk General Manager

May 25, 2022 -

KOONTZ69 responded

Exactly as I wrote on experience. With one exception under replies guy got underneath under unlimited warranty for $30 which I understood was covered under expensive unlimited warranty when I bought P/U !!!!

May 11, 2022

Tyler had great communication and kept me informed and updated daily throughout the time my vehicle was being serviced. More

by CREZENDES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
May 11, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your review and kind words for Tyler. We appreciate your business and our team looks forward to serving you again soon! Best Regards, Jim Sterk General Manager

May 11, 2022

Fast service, followed up, friendly, did a good job with both trucks I brought in. More

by johnp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt carroll, Allen(don’t know last name)
May 13, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us, John. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

May 10, 2022

Great service and I appreciate the convenience. Dustin is amazing and I’ll continue to bring my car to him. More

by wbergez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hawkley
May 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

May 09, 2022

My experience was professional, courteous, started when they said they would and finished in an efficient manner. Followed through with my move needed over to the body shop for repairs needed in that Dept. More

by samcwhood4173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

May 09, 2022

Polite and attentive service. I was even given a card for a free care wash as a flock of birds had a convention over my car the day before. More

by jann_smith
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
May 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review, Jann. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Best Regards, Jim Sterk General Manager

May 09, 2022

Mike was by the best rep I have worked with. He was super friendly. The overall experience wasn’t the best but Mike made it the best it could be. More

by Peebler22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thank you for your review and the kind words for Mike! We look forward to sharing your compliments with him, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

May 09, 2022

Thanks we appreciate the friendly and timely service. Everyone was very helpful. Litha will now service all of my vehicles. . More

by calvin.barrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
May 09, 2022 -

calvin.barrett responded

Thank you

May 09, 2022 -

calvin.barrett responded

a

May 10, 2022 -

Lithia Ford Lincoln of Boise responded

Thanks Calvin, appreciate the kind words, we look forward to working with you.

...
612
...