Lithia Ford Lincoln of Boise

Service completed as promised, on time. I will use them again. Shawn was very helpful. My Lincoln MarkX has been a great vehicle, no complaints again. Shawn was very helpful. My Lincoln MarkX has been a great vehicle, no complaints More

My sales guy Ben was the best, and finance did a quick turn around for a decision. When I need a vehicle I'll always know where to go. turn around for a decision. When I need a vehicle I'll always know where to go. More

I received great customer service, valuable information that allowed me to make an educated decision, and though there was a slight miscommunication surrounding financing, the process was well structured, that allowed me to make an educated decision, and though there was a slight miscommunication surrounding financing, the process was well structured, flexible, and comfortable. More

Service department is always friendly and helpful. Tyler went the extra mile to check what long term maintenance items I had completed on my 15 year old vehicle. This was in response to a question from me. went the extra mile to check what long term maintenance items I had completed on my 15 year old vehicle. This was in response to a question from me. More

It took awhile to get my car in for warranty work because of backup due to the pandemic but once I got it in Ford service got right on it and had it repaired the next day. of backup due to the pandemic but once I got it in Ford service got right on it and had it repaired the next day. More

From my car selection to the sales close, this was an exemplary experience. I appreciate the ease of doing business, especially the positive nature, courtesy and respect from sales to finance. The sale exemplary experience. I appreciate the ease of doing business, especially the positive nature, courtesy and respect from sales to finance. The sales warranty gives me confidence that my vehicle will perform as represented to me. My time was respected, and I was "in and out" in less than three hours with my "new" used car. More

Took way to long to have a simple oil change done! There were not that many people in there when I got there. Very disappointed in my service advisor. were not that many people in there when I got there. Very disappointed in my service advisor. More

The process to have a new battery installed was smooth and quick! I also asked a couple of unrelated battery questions that were addressed to my satisfaction and quick! I also asked a couple of unrelated battery questions that were addressed to my satisfaction More

The only reason I gave 4 instead of 5 stars is because the wait time is always so long. It took 2 hours for a standard service/oil change:( Curt however, deserves 5 stars! He went above and beyond in m the wait time is always so long. It took 2 hours for a standard service/oil change:( Curt however, deserves 5 stars! He went above and beyond in my opinion. Unfortunately, my 40,000 mile or so(not sure) rated tires needed to be replaced after only 7,000 miles of use! He took the time to physically show and explain the situation to me. He took immediate action by calling the tire manufacturer and got me a credit towards a whole new set. He then, by my request, emailed a good-better-best estimate to me detailing the different tire choices and cost the very same day. Thanks so much for your attention Curt, I appreciate you! More

The work is great. The wait is frustrating, albeit understandable. Staffing always seems to be at the minimum. Still to this day, I would really appreciate it if someone would say I'll be with you sho understandable. Staffing always seems to be at the minimum. Still to this day, I would really appreciate it if someone would say I'll be with you shortly. With covid we stand back from the door and begin to wonder if anyone is aware that there is anyone is there. More