Lithia Ford Lincoln of Boise

Very poor service! Can’t get problems fixed that haven’t been resolved, I’m just a number! Had no problem selling me car though! been resolved, I’m just a number! Had no problem selling me car though! More

To get new tires for my car. They were put on and alignment checked in under 2 hours, just as promised. It rides/drives SO much better! alignment checked in under 2 hours, just as promised. It rides/drives SO much better! More

Shawn in the service department was very helpful when the high pressure fuel pump went out on my 2015 F150. he kept me informed on the status of the diagnosis and repair. high pressure fuel pump went out on my 2015 F150. he kept me informed on the status of the diagnosis and repair. More

Gilbert provided an excellent customer experience. He also followed up with us after the sale to make sure our expectations were met, which we appreciated. also followed up with us after the sale to make sure our expectations were met, which we appreciated. More

I flew in from California and picked me up at the airport. Was treated with respect and amazing kindness! Gilbert and Logan gave me the best customer service experience! Thank You! airport. Was treated with respect and amazing kindness! Gilbert and Logan gave me the best customer service experience! Thank You! More

We had a great experience at Lithia. Was able to get everything prepped from a distance in McCall, then we were able to finish up the paperwork in no time at all. Very much appreciated the service from everything prepped from a distance in McCall, then we were able to finish up the paperwork in no time at all. Very much appreciated the service from Cindy and Cristian! More

Randy Haylett made buying our new ford F250 a plessure. We came from Oak Harbor Washington to buy our truck from Randy. Randy made everything so easy and painless to buy our truck. My wife and I couldn't t We came from Oak Harbor Washington to buy our truck from Randy. Randy made everything so easy and painless to buy our truck. My wife and I couldn't thank Randy enough. More

The service was average at best, and the 30k service (brake fluid change and fuel injector cleaning) was a bit of a shock, when I was only coming in for a routine oil change. Having bought the car used, (brake fluid change and fuel injector cleaning) was a bit of a shock, when I was only coming in for a routine oil change. Having bought the car used, I was never given a maintenance schedule, so I'd know what was due at what mileage. However, since Lithia has a hard time with communication, I wasn't surprised. I'd also like to add, after working on my own vehicles for many years, I have never in my life heard that "dirty" brake fluid was ever an issue for braking. The charge for the service was in my opinion, criminal. And I am sincerely hoping that the fuel injector cleaning was more than pouring SeaFoam in the gas tank and driving my car around town for a half hour. They also tried a fast one, by trying to get me to fork over 50 bucks for a new cabin filter. I can do it myself thank you very much, and I'll buy a K&N filter for my cabin and engine. At least that'll save me the expense of my wallet being fleeced for simple maintenance jobs in the future. Also, the wait was excruciatingly long. I came in at 9am and the car wasn't done until 3 or 4 pm. I'm also a little put off, that Lithia won't even give a complimentary car wash after spending over 3 c notes and taking an inconveniently long time to do their job. xxxx, the mechanics didn't even have the common courtesy to put my battery panel back on, in my trunk. If I hadn't bought the oil changes for life, this would have been the last time I'd ever come back, let alone ever buying a new vehicle from this dealership ever again. And this is coming from someone who's from a family, on both sides, who've worked for the Ford Motor Company, collectively for over 100 years. Very disappointed. More

Josh was absolutely amazing. He had great communication skills. He was so helpful and made sure he got all of my issues resolved. Definitely requesting him for future service appointments. skills. He was so helpful and made sure he got all of my issues resolved. Definitely requesting him for future service appointments. More

Good overall experience. Wife noticed afterward that paperwork noted dirty air filter and engine cleaner element and wondered why that wasn't take care of. Do we now need to make a follow-up appointment paperwork noted dirty air filter and engine cleaner element and wondered why that wasn't take care of. Do we now need to make a follow-up appointment to get those done? More