Lithia Ford Lincoln of Boise

The service shop is a complete scam. This dealership is the WORST!!!!! I had my car thoroughly checked before I took it in to get an oil change. Not only did they upsell me to their most expensive option the WORST!!!!! I had my car thoroughly checked before I took it in to get an oil change. Not only did they upsell me to their most expensive option, my car actually came out with a nail in the sidewalk!!! My car is AWD so of course they quoted me 2 tires. Just a little bit over $300. Unbelievable!! Stay far away from the service shop whatever you do!!!!! More

Very sincere customer service Excellent service writer knowledge. I described my service needs to the friendly service writers, through some questions we all agreed on the correct Excellent service writer knowledge. I described my service needs to the friendly service writers, through some questions we all agreed on the correct service that would be needed. I am extremely happy, I know they will give this same attention to all their customers. Thank you David W. More

Some carelessness, but professional, honest repair service It took multiple appointments to get the problem with my truck fixed. It isn't always possible to diagnose the root cause on a first visit -- I can a It took multiple appointments to get the problem with my truck fixed. It isn't always possible to diagnose the root cause on a first visit -- I can appreciate that, especially with an intermittent problem. But three mistakes were made by technicians which necessitated two additional trips back; getting incorrect spark plugs from the parts department, cross wiring the new wiring pigtail that was installed, and not securely snapping the pigtail into the socket so that it made a consistent connection. The last of which, I discovered on my own at home, otherwise I would have had to bring the truck back another time. It only takes a little more care to double check simple things like that, to avoid such mistakes. I do feel like I have been treated fairly, that honesty and integrity was shown in admitting the mistakes which were made, and that effort is made to keep me informed during the diagnosis and repair process. More

Great service easy and fast help found just what we needed. No hassle paperwork signed and done in a few minutes. Would recommend anybody to come in find a new or used car took us just a few minutes t needed. No hassle paperwork signed and done in a few minutes. Would recommend anybody to come in find a new or used car took us just a few minutes to find the car that we love picked up the vehicle the next day More

Always a great experience. Job well done. Super easy to work with. The job is always Finished professionally. Never try to up sale you with stuff you don’t need work with. The job is always Finished professionally. Never try to up sale you with stuff you don’t need More

Best experience at a dealership. Found the car we wanted quick. From the salesman to the finance dept. everything was amazing. Thank you lithia Ford quick. From the salesman to the finance dept. everything was amazing. Thank you lithia Ford More

Could not be easier working with service dept, always great All our repairs were covered under warranty so can't rate "price". We did buy a new tire this spring & Lithia's price was better than the local tire s All our repairs were covered under warranty so can't rate "price". We did buy a new tire this spring & Lithia's price was better than the local tire shops. That was a real surprise given our experience with most dealers in the past. Last repair was for an oil leak. When my husband read the service invoice he was disappointed a compression test wasn't done to rule out possible damage due to a possible "low oil" condition. He is a cranky old guy. Rhett has been great to work with, always provides a loaner when my car will be laid up awhile. More

Great Service from Shawn Shawn did an amazing job in communicating honestly and quickly. When Kendall Ford couldn't help, Shawn came through with Lithia. I appreciate him and Shawn did an amazing job in communicating honestly and quickly. When Kendall Ford couldn't help, Shawn came through with Lithia. I appreciate him and his service to our country. More

caring and efficient always a good experience. I like lithia and there concern for the customer. They try to be accommodating and schedule to my desires. I love that. always a good experience. I like lithia and there concern for the customer. They try to be accommodating and schedule to my desires. I love that. More

They had a great selection of trucks and the sales staff and service staff are tremendous. Will definitely go there first for my next truck purchase. and service staff are tremendous. Will definitely go there first for my next truck purchase. More