Lithia Ford Lincoln of Boise

Great Experience Brian Bennett was my salesman and he was incredibly patient with me and helped me work through a few things with my trade that were specific concerns. Brian Bennett was my salesman and he was incredibly patient with me and helped me work through a few things with my trade that were specific concerns. I shopped around and then came back to purchase because I believe that they put their best foot forward in our first conversation. I will most likely come to them next time without looking anywhere else. Thanks Brian! More

Lisa is great to work with and she always is very helpful in every situation that comes along to help both me and the service professionals in every situation that comes along to help both me and the service professionals More

This was my third vehicle purchase at Lithia. Great customer service. Highly recommend working with Ben Rice. He is super knowledgeable and will take great care of you. customer service. Highly recommend working with Ben Rice. He is super knowledgeable and will take great care of you. More

Excellent service, I flew in from out of state and they picked me up from the airport and they had me in my new vehicle and headed home in less than 3hrs. picked me up from the airport and they had me in my new vehicle and headed home in less than 3hrs. More

The service shop is a complete scam. This dealership is the WORST!!!!! I had my car thoroughly checked before I took it in to get an oil change. Not only did they upsell me to their most expensive option the WORST!!!!! I had my car thoroughly checked before I took it in to get an oil change. Not only did they upsell me to their most expensive option, my car actually came out with a nail in the sidewalk!!! My car is AWD so of course they quoted me 2 tires. Just a little bit over $300. Unbelievable!! Stay far away from the service shop whatever you do!!!!! More

Very sincere customer service Excellent service writer knowledge. I described my service needs to the friendly service writers, through some questions we all agreed on the correct Excellent service writer knowledge. I described my service needs to the friendly service writers, through some questions we all agreed on the correct service that would be needed. I am extremely happy, I know they will give this same attention to all their customers. Thank you David W. More

Some carelessness, but professional, honest repair service It took multiple appointments to get the problem with my truck fixed. It isn't always possible to diagnose the root cause on a first visit -- I can a It took multiple appointments to get the problem with my truck fixed. It isn't always possible to diagnose the root cause on a first visit -- I can appreciate that, especially with an intermittent problem. But three mistakes were made by technicians which necessitated two additional trips back; getting incorrect spark plugs from the parts department, cross wiring the new wiring pigtail that was installed, and not securely snapping the pigtail into the socket so that it made a consistent connection. The last of which, I discovered on my own at home, otherwise I would have had to bring the truck back another time. It only takes a little more care to double check simple things like that, to avoid such mistakes. I do feel like I have been treated fairly, that honesty and integrity was shown in admitting the mistakes which were made, and that effort is made to keep me informed during the diagnosis and repair process. More

Great service easy and fast help found just what we needed. No hassle paperwork signed and done in a few minutes. Would recommend anybody to come in find a new or used car took us just a few minutes t needed. No hassle paperwork signed and done in a few minutes. Would recommend anybody to come in find a new or used car took us just a few minutes to find the car that we love picked up the vehicle the next day More

Always a great experience. Job well done. Super easy to work with. The job is always Finished professionally. Never try to up sale you with stuff you don’t need work with. The job is always Finished professionally. Never try to up sale you with stuff you don’t need More

Best experience at a dealership. Found the car we wanted quick. From the salesman to the finance dept. everything was amazing. Thank you lithia Ford quick. From the salesman to the finance dept. everything was amazing. Thank you lithia Ford More