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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,823 Reviews
Call Dealership (208) 398-2106
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8853 West Fairview Ave

Boise, ID

83704

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8,823 Reviews of Lithia Ford Lincoln of Boise

September 10, 2024

John was awesome and the service was fast and efficient. We will come back thank you More

by Mitmap75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Sep 11, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

September 10, 2024

Best car service in town, lithia ford is always recommended for any of your car needs. 100% satisfied with the service they provide More

by TrackRDYp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ochoa
Report | Print
Sep 11, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

September 09, 2024

Poor communication from tech and no follow up. Said he couldn’t complete task and would do it remotely. I still don’t know what he did or did not do. More

by rwhite118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Tobar
Report | Print
Sep 09, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Jim Sterk General Manager

September 07, 2024

Kim greeted us with open arms as soon as we walked into the dealership! She showed us exactly what we wanted in our price range and the type of car we asked for. She is amazing, astounding, awesome and one More

by joshdweaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Luy, Layne Leisten
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Sep 08, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks, Josh, for sharing about your experience with Kim here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

September 06, 2024

When service you need to give wemon that was found with there car to make them more confruntablr More

by Loran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Crabtree, Curt Carlson
Report | Print
Sep 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

September 06, 2024

Professional at every level. Nice place set up for Customers to wait. Work was done in a timely manner. More

by LaRene Cross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Service Department
Report | Print
Sep 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, LaRene! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

September 06, 2024

Eight working days to diagnose and repair a APIM is too long. Service rep never contacted me with updates, I always had to call. More

by Ford Truck
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Tobar
Report | Print
Sep 09, 2024 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

September 05, 2024

Great guys and company to work with very professional they answer all your questions and very knowledgeable great people More

by JDGRIFF22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Report | Print
Sep 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with Curt and our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

September 05, 2024

They had quick service and helpful information about my truck and what services they provided. More

by KRUGES4
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Report | Print
Sep 05, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad to hear Tyler was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

September 05, 2024

I dealt with John in Quick Lube. Very friendly and knowledgeable. Conducted himself very professionally. More

by DEEJIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quick Lube
Report | Print
Sep 05, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

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