Lithia Ford Lincoln of Boise

They did exactly as I asked. I can not tell you how much we appreciated the fact that both the sales and finance did not push and they listened the first time when something was s I can not tell you how much we appreciated the fact that both the sales and finance did not push and they listened the first time when something was said. For example I said I did not care what my payment was that I just wanted to know the final amount owed. Not once did the finance person bring up the payment amount until the end which is exactly what I asked for. Both my wife and talked about how much we preferred the experience with Lithia Ford and Randy compared to our last car buying experience. I could write a novel with what the other dealership (Dennis Dillon) did wrong! The biggest is that they just did not listen period. We will return to Lithia ford for our next car! I wish I could remember the gentleman's name that we worked with in Finance. More

Ford Explorer Honestly, your pricing is hard to beat and to make a deal was easy and straight forward without much back and forth. Once the deal was done you got us Honestly, your pricing is hard to beat and to make a deal was easy and straight forward without much back and forth. Once the deal was done you got us in and out which I appreciate. More

Always Great Customer Service I have 3 Ford vehicles and I always bring them to Lithia of Boise for service. They consistently come in under the estimated cost of repairs and Rhett I have 3 Ford vehicles and I always bring them to Lithia of Boise for service. They consistently come in under the estimated cost of repairs and Rhett Sheeder is a great asset to the dealership. I always enjoy working with him on any issues I have with my rides. More

Service Department We appreciate the service we have received from Lithia. We were taken care of quickly, and Rhett kept in touch with us until the work was done. We appreciate the service we have received from Lithia. We were taken care of quickly, and Rhett kept in touch with us until the work was done. More

Excellent Customer Service My service advisor was Lisa, who remained in contact with me every day during my vehicle upgrade. I had the Lincoln Navigation option added, which re My service advisor was Lisa, who remained in contact with me every day during my vehicle upgrade. I had the Lincoln Navigation option added, which required a new unit to be installed. The first unit was not working, so they had to re-order a new unit. It was supposed to be overnighted for the next morning delivery, but did not arrive until two days later. Lisa called every day to let me know what was going on. As a Lincoln owner, the service department gives a loaner Lincoln for service work. I received a similar Lincoln MKZ that I have from the service department. Lisa told me to use it as much as I would normally use my own car. When the installation was complete, Lisa called and gave me the good news. She apologized for the late delivery of the new unit (I do not consider this any reflection on the service department; it was the delivery company delivering the part. The unit was correctly installed with no marks anywhere to indicate a new installation. Since I had thoroughly read the owner's manual, I already knew how to work the Navigation (the Navigation in the loaner did not hurt, either). I am completely satisfied with Lithia Ford-Boise in everything they have helped me with, from the initial purchase of the new car to every service need I have had. More

Best Buying Experience Great people - I purchased an F-150 at an agreeable fair price, no pressure or sales pressure. I was in the process for 3.5 hours (I had a lot of que Great people - I purchased an F-150 at an agreeable fair price, no pressure or sales pressure. I was in the process for 3.5 hours (I had a lot of questions) and it was like having a casual conversation in someones home. More

Fast and friendly service Our new car purchase went very smoothly and we got a great car at a fair price. The staff was friendly and helpful, from sales through financing. Our new car purchase went very smoothly and we got a great car at a fair price. The staff was friendly and helpful, from sales through financing. More

Great job by Dave Balbas We faced a real "time" challenge - lease on 2013 Edge expiring, and had problems with another area Ford dealer in finding a 2015 Edge before the origi We faced a real "time" challenge - lease on 2013 Edge expiring, and had problems with another area Ford dealer in finding a 2015 Edge before the original lease expired. So went to Lithia Ford, and Dave Balbas more than went the extra mile in locating a 2015 Edge that meets our requirements and expectations. Great job by Dave! More

New car I got close to the deal I wanted without a lot of pressure and they didn't take up a lot of time. I was appreciative of that. I got close to the deal I wanted without a lot of pressure and they didn't take up a lot of time. I was appreciative of that. More

Great Service on an Old Pickup We have an older pickup and they help us maintain it at the best possible price and let us know if it really needs fixed or if it is something that do We have an older pickup and they help us maintain it at the best possible price and let us know if it really needs fixed or if it is something that doesn't effect keeping us on the road. More