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Lithia Ford of Klamath Falls

Klamath Falls, OR

4.9
210 Reviews

2833 Washburn Way

Klamath Falls, OR

97603

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210 Reviews of Lithia Ford of Klamath Falls

January 30, 2026

This wonderful team of Lithia members goes above and beyond for there customers. I am satisfied with my purchase and I’m sure anyone else who stops by will not be disappointed! More

by terry.ross7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden at Sales gets a 5 star! , Charles Phillips, Christy Rajnus, Neil Simington, Calvin Tillery, Travis Transue
December 19, 2025

The whole experience was very comfortable and we felt that we were more than just a sale. Christy was very easy to work with and I would recommend any one to seek her out when looking to purchase a new v More

by fitzat66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Rajnus, Travis Transue
Dec 20, 2025 -

Lithia Ford of Klamath Falls responded

Thank you for your wonderful review! I am thrilled to hear that you had a comfortable experience at Lithia Ford of Klamath Falls and that Christy made your vehicle purchase enjoyable. We truly appreciate your recommendation and look forward to welcoming you back for your next visit! Best, Kirby Gordon | General Manager

June 04, 2025

The way Kip, Caleb and Tim worked with us. We felt they were not pressuring us but really trying to come to an agreement that was acceptable to both sides. More

by Rsilva0609
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip, Caleb, Tim
Jun 04, 2025 -

Lithia Ford of Klamath Falls responded

Thank you for your kind words! I am thrilled to hear that Kip, Caleb, and Tim provided you with a pressure-free and collaborative experience at Lithia Ford of Klamath Falls. Our team is dedicated to ensuring that every customer feels comfortable throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Best, Kirby Gordon | General Manager

March 04, 2025

Great service. Bought a truck from them and when it flashed a code they came and picked it up and fixed it free of charge. Lithia Ford of Klamath Falls stands by More

by CarBuyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim, Darrell, Christy Rajnus
Mar 07, 2025 -

Lithia Ford of Klamath Falls responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Lithia Ford of Klamath Falls. We're proud to stand by our vehicles and provide excellent service. Tim will be pleased to know he made a positive impact. We appreciate your support and look forward to seeing you again soon! Best, Kevin Bicknell | Service Manager | kbicknell@lithia.com

September 30, 2024

We have always had a great experience with the service department! Very professional and fast service, and always explains everything I need to know. The waiting area is clean and enjoyable, and the emp More

by jimmyrich0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nagy
Oct 02, 2024 -

Lithia Ford of Klamath Falls responded

Thank you for your wonderful review! We at Lithia Ford of Klamath Falls are thrilled to hear that you consistently have a great experience with our service department. Our team takes pride in providing professional and efficient service while ensuring our clients are well-informed. I appreciate your recommendation and look forward to welcoming you back the next time you visit! Best, Kevin Bicknell | Service Manager | kbicknell@lithia.com

August 04, 2024

Having purchased my used vehicle from Lithia Ford, (2016 Ford Escape SE EcoBoost 4WD), The Sales Department did a fabulous job .... great car !. However I'd like to give Kudos to the Parts & Service Depart More

by rspowell69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth, & Nice Lady at the desk
Aug 06, 2024 -

Lithia Ford of Klamath Falls responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience with Lithia Ford of Klamath Falls, especially regarding your 2016 Ford Escape SE EcoBoost 4WD, was so positive. It's great to know that our Sales, Parts, and Service Departments were able to meet your expectations with professionalism and efficiency. I truly appreciate your acknowledgment of our technicians and their hard work to keep your vehicle in top condition. Thank you for choosing us, and I look forward to serving you again in the future! Best, Kevin Bicknell | Service Manager | kbicknell@lithia.com

March 19, 2024

t's so easy to make an appointment online. I love the friendly staff and excellent service. The only place I will take my car. More

by Jeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Phillips
Mar 22, 2024 -

Lithia Ford of Klamath Falls responded

Thank you for the positive review, Jeri and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Kevin Bicknell | Service Manager | kbicknell@lithia.com

February 12, 2024

This is for the Service Department. The honesty about not needing the service I brought my car in for. Dani, is amazing, very professional and polite. She knows and understands what More

by dianne12205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani (Dani) Giamanco
Feb 15, 2024 -

Lithia Ford of Klamath Falls responded

Dianne, I appreciate your review and I am glad to hear that Dani was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. Best, Kevin Bicknell | Service Manager | kbicknell@lithia.com

October 04, 2023

nice improvement remodeling the inside; very helpful people; quick service; nice coffee machine which enjoyed More

by malyrs716
Recommend Dealer
Yes
Employees Worked With
Samantha and Jesse
Oct 09, 2023 -

Lithia Ford of Klamath Falls responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Kirby Gordon | General Manager

August 07, 2023

Wow ! for once in my life I'm at a loss for words. The service was mind blowing, and I really want to thank "Christy" for all of her help and attention to More

by rspowell69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Christy Rajnus
Aug 10, 2023 -

Lithia Ford of Klamath Falls responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Christy was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Kirby Gordon | General Manager

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