Back

Lithia Hyundai of Odessa

Odessa, TX

4.3
1,752 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
Contact Dealership

5000 John Ben Shepperd Pkwy

Odessa, TX

79762

Directions

By Type

Showing 1,752 reviews

July 29, 2022

remodel construction so no where to sit mostly but service was fast and easy process More

by joey_dao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 02, 2022 -

Lithia Hyundai of Odessa responded

Thanks so much for your kind words, Joey! We appreciate your business and look forward to the next time we can help you! Until then, have a great day!

July 28, 2022

Very friendly, professional and courteous. The wait was not very long. I would highly recommend them. More

by tjramos0604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 02, 2022 -

Lithia Hyundai of Odessa responded

Thanks so much for your kind words! We appreciate your business and look forward to the next time we can help you! Until then, have a great day!

July 23, 2022

Very courteous and prompt service. I feel comfortable here and know that I can trust them to be both honest and thorough. More

by HOLLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Jul 26, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, We appreciate your business and hope you have a great day.

July 19, 2022

Week and a half and truck still not ready …. . gave us the run around. Not happy More

by LAURAJOHNSON0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Nunez, Branson Davis
Jul 26, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 to let us know more.

July 19, 2022

I’m adding to my previous review. Thanks to the General Manager of Lithia Motors Hyundai, we’ll be getting our truck fixed. He did a great job of getting my wife & I answers to all of More

by KYLEROACH969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Nunez, Joseph Cadenhead
Jul 26, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, We appreciate your business and hope you have a great day.

July 15, 2022

This dealership does its job, but just barely. Customer service and communication needs some improvement! More

by amyjye2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Jul 18, 2022 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

July 14, 2022

Had a very helpful salesman. The processing of actually buying the car was a bit bumpy. We waited for a long time to be seen by the finance office because there was a miscommunic More

by MEAGANDIXON2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Nunez, Branson Davis
Jul 18, 2022 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

July 12, 2022

Very unhappy. Bought a lemon that ran for exactly3 weeks, lithia did not honor the powertrain warranty I purchased, then my only option was to keep the lemon o More

by BrookeHouston658
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Nunez, Branson Davis
Jul 13, 2022 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

Jul 13, 2022 -

BrookeHouston658 responded

Ive been waiting for a response to my complaint with the better business bureau. Ask Branson what happened because I still dont understand how i spent $3500 on the powetrain warranty and nobody even looked at the vehicle and they just denied the claim because it would be too expensive to even have it towed to look at it

July 11, 2022

They do not have good customer service, they do not speak to let me know that the part of the car that I was waiting for has arrived and I had to go to the office several times to ask and they did not leave More

by YFIERROL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Avalos
Jul 13, 2022 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand what happened and how we can improve. We look forward to hearing from you.

July 07, 2022

I had very good service when I went in today . was out in 1 hr More

by ELODIAVEALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Jul 13, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind review! We hope to help you again soon! Have a great day!

...
100
...