Lithia Hyundai of Odessa

SERVICE BY SERVICE WRITER: ERIC WAS AWESOME. I ENJOY INTERACTING WITH ERIC. I REPLIED TO E-MAIL RATING ERIC AND THE SERVICE AT LITHIA. I DID NOT RECEIVE A REPLY IF THE "RATING ERIC WAS AWESOME. I ENJOY INTERACTING WITH ERIC. I REPLIED TO E-MAIL RATING ERIC AND THE SERVICE AT LITHIA. I DID NOT RECEIVE A REPLY IF THE "RATING " WAS RECEIVED.BUT ERIC AGAIN WAS AWESOME. AS MENTIONED ,I ALSO SPOKE WITH MIGUEL. THINKING IF UPGRADING TO A '19 SANTA FE....MIGUEL WAS AWESOME AS WELL. THANKS,LITHIA! More

Tyler Gamble was a wonderful salesman Tyler was helpful without being pushy. This was my first experience buying a car from a dealership and he made it easy and stress-free. I had to retur Tyler was helpful without being pushy. This was my first experience buying a car from a dealership and he made it easy and stress-free. I had to return to sign for a lost title for the car I traded in and Tyler was again very helpful and nice to see. He asked how I was liking my new car and if there was anything else he could do for me. He genuinely seemed to care about my satisfaction. The financing staff were also very welcoming and easy to work with. All around I had a great experience buying my new car. I would recommend both the dealership and the Hyundai Ioniq to everyone. More

Customer service Out of all the dealerships I went to and have had contact with these guys knew more about their product than the rest . Great job guys Out of all the dealerships I went to and have had contact with these guys knew more about their product than the rest . Great job guys More

Great Service Edward Durham was great to deal with. We didn't feel pressured at all which is a positive when buying a new car. Thanks, Edward! Edward Durham was great to deal with. We didn't feel pressured at all which is a positive when buying a new car. Thanks, Edward! More

Drove the truck for a week it's a lemon death trap Bought a Silverado Z71 it's in the shop hasn't been a full week with the truck. Stability and abs keeps going off making it hard to stop . There's an Bought a Silverado Z71 it's in the shop hasn't been a full week with the truck. Stability and abs keeps going off making it hard to stop . There's an oil leak at both Axel's and another by the radiator oil cooler hose .Not to mention the upper arms ain't got much bushing left so it's rattalin . Asked about a loner to go to work and back every one looks at me like if I'm speaking Chinese. More

Professional and Honest Mr. Edward Durham was honest, professional, and curtesy when talking to us about the new Santa Fe we bought. He was straight forward and made sure we Mr. Edward Durham was honest, professional, and curtesy when talking to us about the new Santa Fe we bought. He was straight forward and made sure we had all questions answered about the paperwork and new vehicle. He made us feel welcome and comfortable through the process of buying our new Santa Fe. Thanks Edward! More

Easy and simple. Everyone was friendly and helpful. Process was quick and easy. The sales staff listened and provided what I was looking for without trying to change m Everyone was friendly and helpful. Process was quick and easy. The sales staff listened and provided what I was looking for without trying to change my mind about the purchase. I felt comfortable but not pressured. More

Service First off, I walked in and my salesman, Miguel Hernandez, who sold me my car over a year and a half ago, called me by name and asked me about my Elant First off, I walked in and my salesman, Miguel Hernandez, who sold me my car over a year and a half ago, called me by name and asked me about my Elantra. Quite impressive he remembered that after that amount of time. I was able to get my oil changed before I headed out of town on quick unexpected notice. When I got there I was told it would be "about an hour" and that was about how long I had to wait. Spot on Eric Gonzales. Thank you! More

Excellent customer service Eric Gonzales explained all in detail regarding my car service. I like to know what am getting in advance and no surprises at the end! Keep up the go Eric Gonzales explained all in detail regarding my car service. I like to know what am getting in advance and no surprises at the end! Keep up the good work! More

Great experience Had an easy time getting my daughter her car. The salesman at the dealership was friendly and experienced. They made the experience easy to get a veh Had an easy time getting my daughter her car. The salesman at the dealership was friendly and experienced. They made the experience easy to get a vehicle. More