Lithia Hyundai of Odessa

Recall I went in just to schedule ad appointment to get the work done...to my surprise I was able to get it done that day right away. Done in 30 mins. I went in just to schedule ad appointment to get the work done...to my surprise I was able to get it done that day right away. Done in 30 mins. More

Shady dealership Car dealership sold us a vehicle with a faulty air conditionWe in the middle of winter, and of course by the time we needed the air conditioner we wer Car dealership sold us a vehicle with a faulty air conditionWe in the middle of winter, and of course by the time we needed the air conditioner we were out of their 60 day warranty. Dealership refused to fix the issue. Wouldn’t recommend Lithia to anyone ever! Go somewhere else!! More

Salesman was very courteous I would recommend the dealership to anyone because they were very honest and explained everything in detail and did not confuse me on anything about t I would recommend the dealership to anyone because they were very honest and explained everything in detail and did not confuse me on anything about the vehicle More

vehicle inspection I had to register my vehicle as required by the state of Texas. I first went to a nation wide auto service business F.. I was going to have to wait t I had to register my vehicle as required by the state of Texas. I first went to a nation wide auto service business F.. I was going to have to wait three or more hours. Heck, I decided to try my friends at Lythia Hyundai. They completed the job in about 45 minutes It could not have been nicer. More

Amazing service, above and beyond! By far the easiest best experience I’ve had purchasing a car! My salesperson Mario, was friendly, knowledgeable, and went above and beyond for me !!! By far the easiest best experience I’ve had purchasing a car! My salesperson Mario, was friendly, knowledgeable, and went above and beyond for me !!! Would do business with them again!!! More

Miguel made the difference. I've purchased two vehicles through Kelley grimsley and one through arrow Ford. I have to say that Miguel Hernandez was the best representative I've d I've purchased two vehicles through Kelley grimsley and one through arrow Ford. I have to say that Miguel Hernandez was the best representative I've dealt with. Miguel answered all my questions and concerns and treated me with respect and patience. I had test driven the same vehicle three times and he didn't mind! He even attempted to upgrade me to a vehicle he liked and let me test drive it. Thank you for a good shopping experience-which is hard to get in MOBS. More

Great Sales Professional! She was awesome! Definitely the dealership to go with for all your car needs. I was in and out within a couple of hours, and walked out with a wonderf She was awesome! Definitely the dealership to go with for all your car needs. I was in and out within a couple of hours, and walked out with a wonderful deal and car. All thanks go to Yvonne and her wonderful service. Swift and amazing service! I usually will not allow people to talk me into buying something, but something made me trust this staff! Wonderful personalities, helpful, and can answer any question asked. Awesome. More

No communication Took my car in because the check engine light was on . I was told I needed to drop it off Sunday night because it had to be completely cold to do what Took my car in because the check engine light was on . I was told I needed to drop it off Sunday night because it had to be completely cold to do what it needed and would be ready Monday . They ended up having my car two days with no communication. I kept calling and they wouldn’t answer or call me back to lmk what was wrong since we were on day two. Picked up my car and my right mirror now doesn’t function and the check engine light is still on. This service dept is bad about communicating and on top of that they were rude to me and made things worse. I wish Hyundai would come in and clean up and hire all new staff. Also you can call and out of town Hyundai and get better pricing the cost here is ridiculous. This Hyundai is terrible . More

High Standard I recently purchased my first vehicle from Lithia Hyundai in Odessa. I have always been terrified of dealing with car salesmen and being talked into t I recently purchased my first vehicle from Lithia Hyundai in Odessa. I have always been terrified of dealing with car salesmen and being talked into things because of my lack of knowledge. However, Lithia has set an extremely high standard and I don’t know that I will ever be able to buy a vehicle elsewhere. Miguel knew everything there was to know, wasn’t pushy, and gave me the best price I found in the entire state. Everyone I dealt with at the dealership seemed to be this way as well! Never did I feel like I HAD to buy from them or pushed to get something I didn’t want. I had the best first car buying experience here! More

Diagnostic I took my car so they could find why it was shaky when idle. It also makes a noise. They said I had to make an appointment, which I did and was schedu I took my car so they could find why it was shaky when idle. It also makes a noise. They said I had to make an appointment, which I did and was scheduled a week later. They called and said there was nothing wrong with the car. I am very upset because as soon as I left the car started doing the same things. I cannot take off from work everytime it starts acting up for the service department to say there is nothing wrong. And to to top it off, they don’t ever answer the phone. Veronica Urquidi More