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Lithia Hyundai of Odessa
Odessa, TX
1,510 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,510 reviews
September 09, 2021
They were fast and sufficient they had a great waiting area with Covid friendly distancing everything was very clean. Everyone was very friendly. Best of all they made a fresh pot of Starbucks coffee!! area with Covid friendly distancing everything was very clean. Everyone was very friendly. Best of all they made a fresh pot of Starbucks coffee!! More
by Wildkat1228
Verified CustomerEmployees Worked With
Eric Gonzales
September 03, 2021
One of the best car buying experiences I’ve had. I was blessed with my dream truck after 10 years. It literally took less than two days, worked with Rafael over the phone & he delivered it to me the follo blessed with my dream truck after 10 years. It literally took less than two days, worked with Rafael over the phone & he delivered it to me the following morning. More
by Jasmine Bolster
Employees Worked With
Rafael Rivera, Roberto Ramirez
September 02, 2021
Our sales guy Daniel was the best ever. The whole team made it pleasurable to buy a car again. Definitely will recommend these guys to anyone. made it pleasurable to buy a car again. Definitely will recommend these guys to anyone. More
by SHELLYKIZZIAR3
Employees Worked With
Daniel Barajas, Vincent Nunez
September 02, 2021
They took too long to service the vehicle and the customer service has not been the best particularly when performing the annual inspection. After inspecting the vehicle, they need to inform the owne customer service has not been the best particularly when performing the annual inspection. After inspecting the vehicle, they need to inform the owner of the issues that need to need to be fixed in order to pass. They need to complete the inspection so that the owner doesn't have to keep.coming back several times to fix each little find they see. More
by Joewillis
Employees Worked With
Eric Gonzales
September 01, 2021
Awesome customer service! They are friendly and get you in and out quickly without hassle. One of the best dealership service teams I have ever encountered. in and out quickly without hassle. One of the best dealership service teams I have ever encountered. More
by melissaculp0204
Employees Worked With
Eric Gonzales
August 31, 2021
Salesman Branson was OUTSTANDING. He went out of his way on his day off to deliver 2 cars that I purchased over 260 miles from the dealership - using his own family to make it happen. I've dealt with many i on his day off to deliver 2 cars that I purchased over 260 miles from the dealership - using his own family to make it happen. I've dealt with many incompetent salesman at various dealers, but Branson is on a highest level. Lithia should be proud to have such a hard charger. Great work, Branson and Lithia. More
by GOGO8078
Employees Worked With
Branson Davis
August 31, 2021
I got my appointment online and they did replace and serviced the parts that was required by Hyundai. Also, the manager (and assistant) were courteous. serviced the parts that was required by Hyundai. Also, the manager (and assistant) were courteous. More
by RORY_SOLIS
Employees Worked With
Eric Gonzales, Amy Willingham
August 30, 2021
The customer service was poor, there was little to no communication about the status of my car. Then when I was done, I wasn’t told where to find my vehicle. The people that serviced me never once said g communication about the status of my car. Then when I was done, I wasn’t told where to find my vehicle. The people that serviced me never once said good morning and made me feel like I was a bother. I will not be returning. More
by Stephanietech78
Employees Worked With
Eric Gonzales
August 20, 2021
Great service. work was completed on time, fixed correctly the first time! The dealership is clean and sanitized daily so I felt safe waiting for the work to be done. correctly the first time! The dealership is clean and sanitized daily so I felt safe waiting for the work to be done. More
by JJORDAN20
Employees Worked With
Karen Betancourt
August 18, 2021
Poor communication, no follow up, no interest in customer service This applies not only to this dealership but Hyundai as a whole. My experience has been horrible with this company. I will never buy anoth service This applies not only to this dealership but Hyundai as a whole. My experience has been horrible with this company. I will never buy another Hyundai More
by mf2molly
Employees Worked With
Eric Gonzales
