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Lithia Hyundai of Odessa
Odessa, TX
1,591 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,591 reviews
Verified Customer
December 08, 2021
Worst experience ever. Poor management. Maintenance workers like to cut corners and make excuses and not take responsibility for their actions. Service manager Erick Gonzalez is very rude and does not workers like to cut corners and make excuses and not take responsibility for their actions. Service manager Erick Gonzalez is very rude and does not have any respect for the customer. More
by Dominique111423
Employees Worked With
Bailey, Jake mechanics , Eric Gonzales
December 01, 2021
Thank you for giving me a speedy process on the purchase of my new vehicle. Y'all have a very friendly staff, Karen is a very hard working sales lady. of my new vehicle. Y'all have a very friendly staff, Karen is a very hard working sales lady. More
by MRIOSAO
Employees Worked With
Karen Betancourt
November 26, 2021
Very bad service can get anyone to answer you have had my car over a month on a recall I have no way to get out of town and had to cancel doctors appointment for my 84 year old mother. Have called service de car over a month on a recall I have no way to get out of town and had to cancel doctors appointment for my 84 year old mother. Have called service department once or twice a week left messages for last month an half and I get no response! Worst service I’ve ever had any where More
by YOLANDAPCT1
Employees Worked With
Payton
November 23, 2021
They did not let my wife or me know what was going on with the car. Then when asked they didn't know where the car was parked and the person that started to apply discounts to order just left and didn't with the car. Then when asked they didn't know where the car was parked and the person that started to apply discounts to order just left and didn't say anything. Not all the work that was requested to be done wasn't completed along with a 2 hour plus wait after being told a hour wait at most. Very disappointing. More
by Gregh
Employees Worked With
Eric Gonzales
November 23, 2021
Had a 1:00 pm appointment for service and finally got out of there at 4:30. Plus the one thing they were supposed to check they didn’t even look at. My car went to the end of the line, what was the point of of there at 4:30. Plus the one thing they were supposed to check they didn’t even look at. My car went to the end of the line, what was the point of an appointment. More
by Sisso1953
Employees Worked With
Eric Gonzales
November 19, 2021
Very helpful and they explained everything very well. The process was not painful… as it should be. The coordination between each of the team members made the process smooth. process was not painful… as it should be. The coordination between each of the team members made the process smooth. More
by JULIESTUPP
Employees Worked With
Jason and JJ, Roberto Ramirez
