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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,777 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,777 reviews

October 01, 2022

Over all good however long time waiting. Everyone handled things in a professional manor. I bought my car at this Dealership in 2009 and have been to the dealership ever since. More

by ASHULTS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees.
Oct 03, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind review. We appreciate your business and look forward to the next time we can help you! Until then, have a great day!

September 30, 2022

Great to work with over the phone. Luis Avalos was great and easy to deal with. More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Avalos
Oct 03, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you! Until then, have a great day!

September 29, 2022

The wait time is to long for them to even run a diagnostic on the vehicle and according to them it is going to be around 3 months for them to get to the vehicle, meantime I don't even get a loaner More

by NEED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Oct 03, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 so we can learn more about what happened. We look forward to hearing from you.

Oct 04, 2022 -

NEED1 responded

I called the number like requested but they want me to speak with the service manager again. He is the person I spoke with when I was told they are going to get to it when they can. This was almost two weeks ago and I still haven't received a call with an update.

September 29, 2022

Great and very professional staff. I went in for a service on my vehicle. It was pretty quick and I had no issues. More

by User-48debd00fd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Oct 03, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you! Until then, have a great day!

September 29, 2022

They did an oil change and did not even reset the miles! And not even put the sticker More

by JOCELYNJIMENEZ54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Bettis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales, Joseph Cadenhead
Oct 03, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 so we can learn more about what happened. We look forward to hearing from you.

September 24, 2022

They sold me a different vehicle that was not what I had agreed to purchase. More

by BEAMTZ73
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Avalos
Sep 27, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 so we can learn more about what happened. We look forward to hearing from you.

September 21, 2022

Good service , nice people , they are very fast to fix cars , I m glad I have this place here ! I m very happy ! Thanks a lots . More

by Luzecarrasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Sep 23, 2022 -

Lithia Hyundai of Odessa responded

We appreciate the five stars! Thank you for rating Lithia Hyundai of Odessa and have a great day.

September 20, 2022

The Sales man Jason and everyone was really helpful and tried to do the best they could to help me More

by Clarissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Roman, Daniel Barajas, Roberto Ramirez, Joshua Garza, Joseph Cadenhead, Amy Willingham
Sep 21, 2022 -

Lithia Hyundai of Odessa responded

Thank you for you kind review! We appreciate your business and look forward to the next time we can help you!

September 18, 2022

I like the brand new 2023 vehicle I left the lot with, especially given that my car had given out there at the service station and I couldn’t have returned home over 500 miles away; however, I sincerely w More

by LXDGREAT6492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Vincent Nunez, Joseph Cadenhead
Sep 19, 2022 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

September 17, 2022

This company have the best customer service. And they help you find what vehicle is best for you. More

by JOSEBARRENDEY13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ,
Sep 19, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind review! We appreciate your business and look forward to the next time we can help you!

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