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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
871 Reviews

871 Reviews of Lithia Hyundai of Odessa - Service Center

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October 23, 2023

It was ok. It was a pretty long wait. I came early to avoid a long wait. ??????? More

by TISDALE_GINA
Recommend Dealer
Yes
Oct 24, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

October 19, 2023

Best service department in town . I would recommend my family and friends If I have any vehicles that need service Hyundai would be the flagstone fun and friendly place to go wher More

by Cadilac26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric , Jjohnny Eguia, Vianey Serna, Hope Luna, Mary Galeas, Rj Peroutka
Oct 20, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind words about our service department! We are thrilled to hear that you had a great experience with us and that you would recommend us to your family and friends. Our team strives to provide excellent service in a fun and friendly environment, so it's wonderful to know that we were able to leave you with a smile. We appreciate your support and look forward to serving you again in the future.

October 19, 2023

Outstanding Service. Keep up the great work. The best staff in Odessa, Texas. Thank you. More

by MARKH7385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jjohnny Eguia, Rj Peroutka
Oct 19, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

October 19, 2023

They do look into the issues I have with my car as they say they will and they take much longer than quoted for maintenance. I thought this past time maybe it was because they were looking into the problem More

by CBMORBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Guy
Oct 19, 2023 -

Lithia Hyundai of Odessa responded

Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients; we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (432) 614-0345. We hope to find a solution promptly.

October 17, 2023

I think you guys need to get another guy to change oil or servicing vehicles, I think it takes to long to have a change of of More

by BSMINOR1955
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The young man that change my oil did a good jib
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Sorry to hear that, thank you for voicing your concerns, we hope you'll give us another chance to deliver more timely service. Please call us at (432) 614-0345 to let us know more about what happened.

October 13, 2023

The service was quick, considering there were quite a few people ahead of me. Kristine Campbell was very professional. She was prompt and courteous with me. She was very detailed with everything that needed More

by ALUNA1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind words! We are delighted to hear that you had a pleasant and hassle-free experience with our team at Lithia Hyundai of Odessa. We strive to provide exceptional customer service and it is wonderful to know that our efforts are appreciated. If you have any further questions or need any assistance, please do not hesitate to reach out to us.

October 13, 2023

My service was quick. the remodeling looks good talk to sales person the Santa Cruz pickup .thx for service.,( oil change ) More

by Lasaro abalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jjohnny Eguia, Vianey Serna, Hope Luna, Mary Galeas, Rj Peroutka
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We're so glad you like the remodel and that your oil change was satisfactory. We hope to see you again in the not too distant future! If you have any further questions or need any assistance, please do not hesitate to reach out to us.

October 13, 2023

Quick and extremely nice folks! Clean and efficient service. Done in a very timely fashion. I will return for service again! More

by DTIP58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We love that you were pleased with the service! We hope to see you again soon! Thanks again, have a great day!

October 12, 2023

Always has the best service, Everytime I go! ! Always courteous, friendly and always has smiling faces!! More

by AMYCARRASCO101050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We love that you were pleased with the service! We hope to see you again soon! Thanks again, have a great day!

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

October 12, 2023

Great service every time , it’s an all round service . Though the wait time is too long if something can be done about that More

by amandajames1228
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We love that you were pleased with the service! We hope you'll give us a chance again to deliver in a more timely manner. We hope to see you again soon! Thanks again, have a great day!

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

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