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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
871 Reviews
Call Service Center (432) 614-0345

871 Reviews of Lithia Hyundai of Odessa - Service Center

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October 11, 2023

Good service glad I got what I needed done. Will be back soon for other services. More

by ANTHONY.CERVANTES55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Serna
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review. We hope to see you again soon! Thanks again, have a great day!

October 08, 2023

Always help me very quickly. They explain a lot to me for me to understand. More

by as327774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review. We hope to see you again soon! Thanks again, have a great day!

October 06, 2023

This was a real deal customer service person. She kept me updated on everything that was going on with service to me. Can't remember her name but she was in service department. God bless her More

by Mtwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember ( service department
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback! We are thrilled to hear that you had such a positive experience with Lithia Hyundai of Odessa. We truly appreciate your kind words and recommendation. Should you need any further assistance in the future, please don't hesitate to reach out.

September 26, 2023

I really appreciate the service department fitting me in when there was a scheduling mishap, they did they’re best to make sure everything was handled in a timely manor! More

by NON
Recommend Dealer
Yes
Employees Worked With
Not these employees
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind review! So glad to hear our team are working hard to provide excellent service. We appreciate your business and look forward to the next time we can help you!

September 22, 2023

Great customer service Rj was real helpful making this deal happen (thank you very much) More

by KHRISTIANJOHNSON2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Peroutka
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind review! So glad to hear our team are working hard to provide excellent service. We appreciate your business and look forward to the next time we can help you!

September 22, 2023

My Hyundai Santa Fe has been at the service shop pretty long time or not even able to get a loaner since your tech was playing around not even working hard to make your client being successfully More

by DAVISJAY228@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher and Eric
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear. Please call us at (432) 614-0345 to let us know more about what happened. We look forward to hearing from you.

September 18, 2023

Everything was nice in side the building, bathrooms could’ve been a little cleaner. Service department was very helpful and kind. Everything went very smoothly for me in service department. More

by TATIANAORTEGA937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind review. We appreciate your business and look forward to the next time we can help you!

September 16, 2023

When the recall repair FAILED, spilling out 1 & 1/2 tanks for fuel, they sent a wrecker for the car and made sure the parts were functioning properly before returning my vehicle to me. More

by pam.reither
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear. Please call us at (432) 614-0345 to let us know more about what happened. We look forward to hearing from you.

Oct 19, 2023 -

pam.reither responded

I tried to call the above number, got only the standard recording. The operator option simply takes you back to the recording, pretty frustrating! The service department manager is well aware of this incident. Actually, he's the one who sent the wrecker and kept checking back with me until the wrecker reached me. I understand the fuel line repair that failed on my car wasn't the first. Whether that's a technician problem or a parts problem, I don't know but it is worth you finding out. My car could have caught on fire, damaging not only my car and me, but others around me. This was definitely not my favorite visit to Lithia.....and the phone system certainly doesn't help!

September 13, 2023

Great service and help overall, Theodore was a great help in this process! Zhdhdh sududhhs More

by AYANNAB2233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
Other Employees : Theodore
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind words! We're thrilled to hear that our team at Lithia Hyundai of Odessa provided you with an exceptional experience. We appreciate your feedback and hope to serve you again in the future.

September 12, 2023

They fixed the problem with the sensor that was making my car stall when stepping on the gas More

by RUBIO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine in service dept was very helpful
Report | Print
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

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