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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
871 Reviews
Call Service Center (432) 614-0345

871 Reviews of Lithia Hyundai of Odessa - Service Center

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April 26, 2023

During the past nine years I have owned a Hyundai vehicle and all oil changes or other issues were at this dealer! Employees were polite, friendly, and helpful! More

by BONNIEHUDSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales, Vincent Nunez, Roberto Ramirez
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Apr 27, 2023 -

Lithia Hyundai of Odessa responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Lithia Hyundai of Odessa and what we offer.

April 25, 2023

You’re a customer service rep Jasmine was very unfriendly, She made me feel like she was more important than I was as most customer service reps in Odessa Texas do nowadays. If I didn’t own a Hyun More

by DUCK1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine
Report | Print
April 20, 2023

They sold me a vehicle with issues basicly tricked us into telling the bank we were happy with our purchase because they said otherwise they couldn't help us promised to fix the vehicle stated they'd bu More

by ShamequiaJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon, Eric Gonzales
Report | Print
April 13, 2023

Need to fix issues the very 1st time. 2nd time I had the same issue More

by Josedelarosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
Apr 14, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more.

Apr 15, 2023 -

Josedelarosa responded

I hope i dont have to go back to dealer with the same issue. If i do then that will be a third time, which tells me they're not finding and fixing the real issue. But we'll see.

April 11, 2023

Buen servicio por parte de Rafael me dio buen precio y una buena experencia en mi primer auto. More

by MANUELGARREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Apr 14, 2023 -

Lithia Hyundai of Odessa responded

¡Nos alegra saber que la pasó genial con nosotros en Lithia Hyundai de Odessa! Gracias por compartir su experiencia. Esperamos que pases por aquí y nos vuelvas a ver pronto.

April 11, 2023

I've always been treated with everything I have had to do with my car. More

by jrpoynter
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I didn't get young lady's I.
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Apr 14, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

April 08, 2023

Great service finish on time friendly service offer coffee n water will tell friends n family More

by VBARRIENTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Lithia Hyundai of Odessa and hope to see you again; take care!

April 08, 2023

Good service very nice people I will be going back to buy another car and then I’ll go More

by JRSANCHEZ20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Lithia Hyundai of Odessa and hope to see you again; take care!

April 07, 2023

They did not fix the problem I had and the next visit was scheduled in a month and a half More

by PILUPA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Moreira
Report | Print
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

April 07, 2023

Muy dedicados y rápidos para su trabajo y bien echo muy amables todo el personal gracias More

by Cecilia pando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Apr 11, 2023 -

Lithia Hyundai of Odessa responded

Gracias por su revisión de cinco estrellas, Cecilia. Nuestro equipo en Lithia Hyundai de Odessa siempre se esfuerza por alcanzar los más altos estándares. Estamos encantados de haber hecho que su experiencia sea positiva. Hasta la próxima, cuídate.

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