862 Reviews of Lithia Hyundai of Odessa - Service Center
Over all good however long time waiting. Everyone handled things in a professional manor. I bought my car at this Dealership in 2009 and have been to the dealership ever since. Everyone handled things in a professional manor. I bought my car at this Dealership in 2009 and have been to the dealership ever since. More
They did an oil change and did not even reset the miles! And not even put the sticker And not even put the sticker More
The wait time is to long for them to even run a diagnostic on the vehicle and according to them it is going to be around 3 months for them to get to the vehicle, meantime I don't even get a loaner diagnostic on the vehicle and according to them it is going to be around 3 months for them to get to the vehicle, meantime I don't even get a loaner vehcle. More
I like the brand new 2023 vehicle I left the lot with, especially given that my car had given out there at the service station and I couldn’t have returned home over 500 miles away; however, I sincerely w especially given that my car had given out there at the service station and I couldn’t have returned home over 500 miles away; however, I sincerely would have appreciated even more if there had been a wider selection from which to choose. The salesman and finance guy were friendly and professional. The amenities and general ambiance were nice. The bathroom was clean and tidy. This is not the first time Lithia has sold me a car and it probably won’t be the last, either. The overall value to me would have been higher had I left with service free for the life of the vehicle and I wish that I had been offered more extras but I guess everyone was eager to go home for the day. I totally appreciate, though, that the dealership was open for business when I needed it most. More
Very good experience: even though they ordered the wrong parts, they put my safety first and gave me a loaner car until my brakes and rotors arrived, When my brakes arrived, they also took responsibility fo parts, they put my safety first and gave me a loaner car until my brakes and rotors arrived, When my brakes arrived, they also took responsibility for their mistake amd charged me $600 less as I was originally quotes for the wrong parts. More
It took them only a few hours with one technician to get my car fixed which was great. The only thing I was not happy about was they told me I could wait there and then they told me they only had one techni my car fixed which was great. The only thing I was not happy about was they told me I could wait there and then they told me they only had one technician so I did not plan for a ride so that made me a bit upset. More