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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
876 Reviews
Call Service Center (432) 614-0345

876 Reviews of Lithia Hyundai of Odessa - Service Center

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September 06, 2022

2 visits and over 1 hour wait each time and still no repair. And not returning my calls. More

by ROAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
Sep 09, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 so we can learn more about what happened. We look forward to hearing from you.

September 04, 2022

Helpful assisted me in several times in understanding operation of vehicle, first service was in and quickly More

by Streaksfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Joshua Garza
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Sep 09, 2022 -

Lithia Hyundai of Odessa responded

Thanks for the kind review! We appreciate your business and hope to help you again next time. Thanks, have a nice day!

September 04, 2022

Eric was able to squeeze me in for an oil change on Saturday afternoon, although I showed up close to end of day. More

by NEOBURDNIVEK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Sep 09, 2022 -

Lithia Hyundai of Odessa responded

Thanks for the kind review! We appreciate the 5-stars! We look forward to the next time we can help you! Have a nice day.

September 02, 2022

I had no problem getting my car fix someone told me not to go there because of there Experience but I have no problem More

by LMKSERVICE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Sep 09, 2022 -

Lithia Hyundai of Odessa responded

Thanks for the kind review! We appreciate your business and hope to help you again next time. Thanks, have a nice day!

September 01, 2022

The worst place, bad customer service, car broke down the same day I purchase it. The people in there didn’t help me out at all. More

by VORTIZ90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Bettis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 so we can learn more about what happened.

August 31, 2022

Took too long to get my car fixed and very unprofessional service. Apparently they couldn't figure out what was wrong with my car (hybrid system), but their service department was not keeping me informed of More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
Sep 02, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 so we can learn more about what happened. We look forward to hearing from you.

August 30, 2022

No qualified mechanics, managers beat around the bush and waste your time with your car. More

by Ayejay416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel, Eric Gonzales
Report | Print
Sep 02, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 so we can learn more about what happened. We look forward to hearing from you.

August 28, 2022

2hr wait very time for a oil change ‼️They don’t even clean windshield or use paper floor mates / seat covers ⁉️ What about the Tire Air check ‼️ Nothing extra But 2hr WAITING ‼️ More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Aug 29, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 so we can learn more about what happened.

August 27, 2022

Please write at least 15 words for this review. I don’t like doing this type of More

by NEOBURDNIVEK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Aug 29, 2022 -

Lithia Hyundai of Odessa responded

Thank you for the five stars. We appreciate your business.

August 26, 2022

Bought my car a year ago . It has been a great car. Staff and service dept doing a great job. More

by TRUMPTRAIN1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Aug 29, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you! Have a great day.

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