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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
876 Reviews

876 Reviews of Lithia Hyundai of Odessa - Service Center

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August 22, 2022

This was a horrible experience. My car was towed there on June 15. When we loaded it on our own trailer August 2, they still had never even looked at it to find out what was wrong. More

by DeadCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Aug 26, 2022 -

Lithia Hyundai of Odessa responded

Please reach out to us at (432) 614-0345 so we can understand more about what happened. We look forward to hearing from you.

August 19, 2022

This the 2nd brand new vehicle purchased at this location. Always taken care of in a professional manner. Appreciate it. More

by RODRLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 22, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind review! We appreciate your business and look forward to the next time we can help you! Until then, take care!

August 18, 2022

The staff was very friendly and the service was very good I was very pleased thank you More

by JON.P.ANCICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 22, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind review! We appreciate your business and look forward to the next time we can help you! Until then, take care!

August 16, 2022

Car was brought in saturday morning for change oil/rotation. They never called back until late in the afternoon after they then said that the cashier just left for the day and that they cant accep More

by glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Aug 17, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 to let us know more about what happened.

August 10, 2022

Even though I drove from Big Spring to get my car serviced. I was satisfied with the service I received in know that I still had warranty left to take care of the problem. Thank you. More

by NISSABIANCE.4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 15, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

August 09, 2022

Very good people, friendly and courteous I have purchased three cars in the past 10 years. More

by S_EDITOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Joshua Garza
Aug 15, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

August 08, 2022

Eric in the service department is great, too bad the sales department was the opposite. More

by ELISA.JIMENEZ1490
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 15, 2022 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

August 07, 2022

It sucked and it was slow and it took two hours to do a ten minute oil change More

by SONRAYSTINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Aug 08, 2022 -

Lithia Hyundai of Odessa responded

Please call us at (432) 614-0345 to let us know more about what happened.

August 05, 2022

My vehicle has the lifetime oil change on it. I have never had an issue in getting this service taken care of when needed. Actually, I look forward to it because I am always treated as an apprec More

by Byrdmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Aug 08, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We look forward to the next time we can help you. Until then, take care!

Aug 09, 2022 -

Byrdmeister responded

You are welcome. Noting but the facts. I can be critical when it is deserved. However, no need with this top notched service. They meet my expectations each and every time. Thnx

August 05, 2022

Joey and his team provided excellent service throughout whole purchasing experience! Very professional and thorough! More

by NUNEZKRYSTAL18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey , Eric Gonzales, Vincent Nunez, Roberto Ramirez, Joseph Cadenhead, Amy Willingham
Aug 08, 2022 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We look forward to the next time we can help you. Until then, take care!

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