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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
869 Reviews

869 Reviews of Lithia Hyundai of Odessa - Service Center

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December 29, 2020

They did a good job..The work fast an cleanest very friendly answer my questions And gave me some good advice at my car needs More

by LIBRAGIRL13AAa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
December 23, 2020

Wen in early and it only took 40 minutes for the oil change!!! People at the dealership were friendly, prompt, and courteous!!! I am very satisfied!! Thank you!! More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
December 21, 2020

People are very friendly and everything very clean. They fixed my tire in 10 minutes and they also offered some other things. I’m still not ready but I liked that they offered More

by Rodolfo Zaragoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Vincent Nunez, Roberto Ramirez, Kristina Guzman, Joshua Garza, Karen Betancourt, Joseph Cadenhead, Amy Willingham, Branson Davis
December 17, 2020

First time I did not have to wait two hours for oil First time I did not have to wait two hours for oil change and acknowledged my presence when arriving , having two vehicles from Lithia Hyundai deal More

by Janie Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionists & the other service writer acknowledged my presence , Eric Gonzales
December 15, 2020

Is all good and quite interesting to see how everything goes normal. Concerning my oil change I will like to be informed when my free oil change back! More

by BOLAJIH34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas, Eric Gonzales, Kristina Guzman, Frank Carrillo, Joshua Garza, Jose Moreira, Karen Betancourt, Branson Davis
December 12, 2020

I had intermittent starting issues with my car. I told the service department that when I had it towed there. Sometimes its starts and sometimes it doesn't. In two weeks that Lithia Hyundai had my car the More

by IH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Eric Gonzales
November 30, 2020

Great service The service department is always very clean and the people are always so nice. I will always send my friends and family here More

by REXJOHN728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
November 27, 2020

Eric is always so friendly. He is very knowledgeable and was the only one that knew about the warranty that came with my car. He always makes sure I'm taken care of. Amazing customer service! More

by dipal88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
November 18, 2020

Awesome customer service!!! Went their way out to accommodate me... I was not going to make it on time and Eric made arrangements with the other dept. More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
November 17, 2020

Hard to deal with.Goes out of their way to avoid doing Hard to deal with. Goes out of their way to avoid doing warranty work. Denies issues exist despite hundreds of reports across the internet about th More

by MUSTANGJAVA
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
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