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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
858 Reviews

858 Reviews of Lithia Hyundai of Odessa - Service Center

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September 17, 2020

So far so good. I like the maintenance as it goes normally on schedule and it makes me happy to go all along. Good job thanks. More

by BOLAJIH34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
September 15, 2020

Great customer service. I did not wait long. Nice quiet and clean waiting area. I was seen at my appointment time. Time to check out was quick as well. More

by MARISOL.CERVANTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales, Kristina Guzman
September 15, 2020

Eric is who took my call, set up the appointment, talked to on the day of drop off and at pick up. He was great! Wonderful customer service and services done on our car were done within a better time than g More

by Mzramirez0187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
September 15, 2020

I was watching during the oil change , person went to move my car and didn’t have gloves on and there was a oil spot on my console where he put his arm, what are you doing to insure my vehicle is safe af More

by lightn2845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gonzales
September 14, 2020

Great customer services got my car in and service in a timely manner. Really good can in on a Saturday morning. No long wait time More

by DCEMS7734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
September 10, 2020

Did an excellent job , efficient . I got all service done for my car. I like knowing the techs know about my car and it was done quickly too. Not a long wait . More

by LCHUMNEY61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Sep 10, 2020 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us. We really appreciate your business.

September 06, 2020

I’m happy with the oil change but do not think my tire pressure was checked or adjusted as promised. Also, it is disappointing that I’ll have to go to a BMW dealership to get my computer adjusted, showing More

by MMCKINNEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
September 02, 2020

I came in 8/31/20. Michelle waited on me . She did a excellent job. The key was communication with the customer. She smiled and let me know everything would be taken care of that needed to be taken care More

by CHARHURST1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle in Parts Dept.
September 02, 2020

I was greeted promptly by a young lady from service. I told her Check engine light had come on. She informed me as they were complying service the problem. I asked for a State inspection. Very pleasant ex More

by jrpoynter44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
August 07, 2020

Efficient I have been using Lithia Hyundai of Odessa for service since I bought the Tucson on the last day of 2018. Thank you for you courteous, efficient servi More

by rino0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
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