Lithia Hyundai of Odessa - Service Center

Great Service The Service Department was one of the best I have dealt with. Very fast and courteous. Could not have asked for better treatment. They gave it all. The Service Department was one of the best I have dealt with. Very fast and courteous. Could not have asked for better treatment. They gave it all. More

I WOULD LIKE TO THANK ERIC AT SERVICE DEPT. BECAUSE HE I WOULD LIKE TO THANK ERIC AT SERVICE DEPT. BECAUSE HE REMEMBERS AND CALLS ME BY MY NAME. I ALWAYS LOOK FORWARD TO HAVING MY SUV SERVICED . I E I WOULD LIKE TO THANK ERIC AT SERVICE DEPT. BECAUSE HE REMEMBERS AND CALLS ME BY MY NAME. I ALWAYS LOOK FORWARD TO HAVING MY SUV SERVICED . I ENJOY INTERACTING WITH ERIC. ERIC ALWAYS ASSURES ME THAT HE WILL GET ME BACK ON THE ROAD AS SOON AS POSSIBLE; AND HE DOES! BUY THE WAY! ERIC IS DRESSED NICELY AND ALWAYS CLEAN CUT! THANK YOU,ERIC! THANK YOU, LITHIA! YOU HAVE AN EXCELLENT EMPLOYEE! More

Great service they were very polite and courteous went in for an oil change and didn’t take long they finished in a timely manor for an oil change and didn’t take long they finished in a timely manor More

Always Great!!!I had to get my car inspected for first Always Great!!! I had to get my car inspected for first time. I had forgotten when I was in few weeks ago for oil change & added arctic air! Always Great!!! I had to get my car inspected for first time. I had forgotten when I was in few weeks ago for oil change & added arctic air! More

Great people very helpful thank you guys. Every time I go I never have any problems it’s a very good place. No bad experiences I never have any problems it’s a very good place. No bad experiences More

Maintenance Visit Always fast and professional. Have been going for 2 years now and never an issue. When I have a question it is always answered in a courteous way an Always fast and professional. Have been going for 2 years now and never an issue. When I have a question it is always answered in a courteous way and explained in detail. More

The people were very kind and quick to get the work I needed done, as I was having to wait. Will recommend to friends, family needed done, as I was having to wait. Will recommend to friends, family More

Oil Change I was able to get in right when they opened at 8:00am. They changed my oil and ran an engine test to make sure my high-mileage engine was working prop I was able to get in right when they opened at 8:00am. They changed my oil and ran an engine test to make sure my high-mileage engine was working properly. More

Went in on Friday the 20th for an oil change on my Santa Fe and noticed on Monday the 23rd that it was leaking oil. Took my vehicle back today and was told that the oil plug was not tighten correctly so it Fe and noticed on Monday the 23rd that it was leaking oil. Took my vehicle back today and was told that the oil plug was not tighten correctly so it caused oil to leak. Even though they fixed the problem it was an inconvenience but more importantly it could have been worse like ruining my engine. More

My wife called me immediately after leaving stating that she heard a terrible grinding noise under the car. When I met her to inspect the car I found that the plastic cover that has to be removed to access she heard a terrible grinding noise under the car. When I met her to inspect the car I found that the plastic cover that has to be removed to access the oil plug and filter was hanging by one bolt and dragging the ground. 2 bolts were not even fastened. Fortunately she heard it and it did not rip the cover off and cause further damage, only cosmetic damage to the cover. This is very poor service, which I’ve never experienced here before. More