Lithia Hyundai of Odessa - Service Center

I have been a customer for a very long time and always go back to their dealership to purchase a new car and always been happy with the cars that i have bought. back to their dealership to purchase a new car and always been happy with the cars that i have bought. More

So far so good. I like the maintenance as it goes normally on schedule and it makes me happy to go all along. Good job thanks. normally on schedule and it makes me happy to go all along. Good job thanks. More

Great customer service. I did not wait long. Nice quiet and clean waiting area. I was seen at my appointment time. Time to check out was quick as well. and clean waiting area. I was seen at my appointment time. Time to check out was quick as well. More

Eric is who took my call, set up the appointment, talked to on the day of drop off and at pick up. He was great! Wonderful customer service and services done on our car were done within a better time than g to on the day of drop off and at pick up. He was great! Wonderful customer service and services done on our car were done within a better time than given! We couldn't of gotten anyone better! Thank you Eric! More

I was watching during the oil change , person went to move my car and didn’t have gloves on and there was a oil spot on my console where he put his arm, what are you doing to insure my vehicle is safe af move my car and didn’t have gloves on and there was a oil spot on my console where he put his arm, what are you doing to insure my vehicle is safe after oil is changed , I put sanitizer on my hands before I touched anything inside car More

Great customer services got my car in and service in a timely manner. Really good can in on a Saturday morning. No long wait time timely manner. Really good can in on a Saturday morning. No long wait time More

I’m happy with the oil change but do not think my tire pressure was checked or adjusted as promised. Also, it is disappointing that I’ll have to go to a BMW dealership to get my computer adjusted, showing pressure was checked or adjusted as promised. Also, it is disappointing that I’ll have to go to a BMW dealership to get my computer adjusted, showing the oil change was done. More

I was greeted promptly by a young lady from service. I told her Check engine light had come on. She informed me as they were complying service the problem. I asked for a State inspection. Very pleasant ex told her Check engine light had come on. She informed me as they were complying service the problem. I asked for a State inspection. Very pleasant experience. More

I came in 8/31/20. Michelle waited on me . She did a excellent job. The key was communication with the customer. She smiled and let me know everything would be taken care of that needed to be taken care excellent job. The key was communication with the customer. She smiled and let me know everything would be taken care of that needed to be taken care of that morning. When done she texted me. I got their and she went over everything that was done. She gets a 10 star. More