Lithia Hyundai of Odessa - Service Center

Oil change Waited for oil change first thing in the morning prior to work, when I realized It was taking to long I went to see what was the hold up, I saw the wo Waited for oil change first thing in the morning prior to work, when I realized It was taking to long I went to see what was the hold up, I saw the worker standing there smoking in the car garage during service change. No kind of motivation to get my car through. After some time the representative sitting there approached me to tell me they were doing a mandatory recall on my car that it would be a few more minutes. I was not informed of recall prior to them taking the car to the back after the oil change. They did not considered notifying me first before taking it. I was on limited time prior to work and had to sit there for about two hours for all this to be completed when i just went in for oil change. Unprofessional no courtesy to inform me if this was ok before doing it. They took it among themselves to do recall while I sat there wondering where my car was at. I always do my oil change in the morning prior to work cause it quick and easy don't have to hassle with the wait. This is the first time I have encountered this, and to see the gentlemen smoking while my car was sitting there was just unbelievable. More

Went in for an oil change and my oil life light was not reset. Air pressure in tires was not checked. Last time that the air was checked, they left off the air valve caps (Chevy brand aftermarket) had to p reset. Air pressure in tires was not checked. Last time that the air was checked, they left off the air valve caps (Chevy brand aftermarket) had to purchase a new set. More

Lithia Hyundai of Odessa service department is always friendly and knowledgeable. Wouldn’t take my car anywhere else. Thank you so much for your service! friendly and knowledgeable. Wouldn’t take my car anywhere else. Thank you so much for your service! More

Service review Went in for an oil change service advisor was polite and lube technician was very nice and did a good job in a timely manner Went in for an oil change service advisor was polite and lube technician was very nice and did a good job in a timely manner More

Friendly service Stop by to have my oil change and top off my fluids. They checked in my vehicle performed the service and ensured that everything was good. They go Stop by to have my oil change and top off my fluids. They checked in my vehicle performed the service and ensured that everything was good. They got my car in and out quickly I expected a wait for a Saturday but the service team got me taken care of fast. More

Good service They work hard and they deserve a good raise .since i had brough my car there .they are always treat me with respect and give me the best attention th They work hard and they deserve a good raise .since i had brough my car there .they are always treat me with respect and give me the best attention they could. These guys are are awesome. Thanks More

Check engine My check engine light came in I called and was able to get in the next day. Very fast and friendly service. Only problem was they didn’t have anyone t My check engine light came in I called and was able to get in the next day. Very fast and friendly service. Only problem was they didn’t have anyone that could take me to work I. Midland More

Professianal nice and professional GREAT nice and professional GREAT nice and professional GREAT nice and professional GREAT nice and professional GREAT nice an nice and professional GREAT nice and professional GREAT nice and professional GREAT nice and professional GREAT nice and professional GREAT nice and professional GREAT nice and professional GREAT More

Lithia treats people good it's a good dealership It's just a good dealership they are friendly and kind people...They no how to do there job...That's it I don't have much to say... It's just a good dealership they are friendly and kind people...They no how to do there job...That's it I don't have much to say... More

Schedule maintenance Dropped off my Santa Fe for oil change, and to check my brakes lights. Service department completed all work quickly and kept me informed of what nee Dropped off my Santa Fe for oil change, and to check my brakes lights. Service department completed all work quickly and kept me informed of what needed to be done. Great customer service. More