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Lithia Kia of Anchorage

Anchorage, AK

3.8
211 Reviews

4434 Old Seward Hwy

Anchorage, AK

99503

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211 Reviews of Lithia Kia of Anchorage

July 17, 2022

This was the worst experience at a dealer I’ve ever had. First they showed us a used vehicle prices at $30k+ that didn’t run and was water damaged and was actively growing mold. Then we decide to consider a More

by danieltomking
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Mathis
Jul 21, 2022 -

Lithia Kia of Anchorage responded

Hello Daniel, Thank you for bringing this to my attention. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the number provided below. Abe Edais 907-202-9779 General Sales Manager

July 02, 2022

Loved the customer service and thankful got a better vehicles more spacious love the dealer thanks for helping a lot More

by gugaitafa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Welch
Jul 06, 2022 -

Lithia Kia of Anchorage responded

Hi, Thank you for the kind review! We are glad you had a great experience with us! We hope to work with you again down the road.

June 02, 2022

We were very well taken care of and we enjoyed every aspect of our new automobile purchase. Everyone we worked with was pleasant and professional. Especially our salesmen Tom Felli and Mike Phommaxaysy More

by Mjhanscam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Phommaxaysy, Tom Felli, Joshua Schmidt
Jun 06, 2022 -

Lithia Kia of Anchorage responded

Hello, Thank you for sharing the compliments regarding your experience at Lithia Kia of Anchorage. We know Tom and Mike will appreciate hearing their care led to a professional and pleasant experience. Travel safe, have fun and be sure to let us know whenever we can be of any additional help down the road.

May 19, 2022

Best place to go to purchase a vehicle, I highly recommend Chris Mathis, he's the best and really works and cares for his clientele!! More

by soycomodebora777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mathis
May 19, 2022 -

Lithia Kia of Anchorage responded

Hello, Chris does love working with our amazing guests and will sincerely appreciate the compliments on his assistance. Thank you very much for choosing Lithia Kia of Anchorage. Travel safe, have fun and come back to see us again whenever we can be of assistance.

April 08, 2022

Excellent service. Chris Mathis is the absolute best car salesman. Always takes the time to provide top quality customer service. More

by dangagnon7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Grediagin, Christopher Mathis
Apr 11, 2022 -

Lithia Kia of Anchorage responded

Hello, Thank you very much for working with Chris and the Lithia Kia of Anchorage team. It was our pleasure to provide you excellent assistance, and we know Chris will sincerely appreciate the kind words. Enjoy the road, travel safe and stop in to see us again whenever we can be of assistance.

March 23, 2022

Salesman and staff very friendly and professional. Very comfortable to deal with them and their in house financing very fast More

by Freddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Suesue, Samuel Faitala, Richard Suesue
Mar 26, 2022 -

Lithia Kia of Anchorage responded

Hello Freddy, We truly appreciate you choosing Lithia Kia of Anchorage. Thank you for your business and feedback. It was our pleasure to deliver a friendly and professional visit, and the team wishes you safe travels ahead. Stop by and see us again down the road!

March 19, 2022

This is the third car I bought from Chris, that says something I believe. I would more than likely go back when I need to purchase another car. More

by mgagcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mathis
Mar 21, 2022 -

Lithia Kia of Anchorage responded

Hello, Thank you for continuing to work with Chris and the team at Lithia Kia of Anchorage. We sincerely appreciate your business as a longtime customer and hope to work with you a fourth time in the future.

December 30, 2021

I really like the service and vehicle we got from Kia dealership. I’m a very happy customer More

by napageakmaryanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. ., Jeremy Grediagin, Christopher Mathis
Jan 04, 2022 -

Lithia Kia of Anchorage responded

Hello, Thank you very much for your business and kind feedback. We're delighted to learn you are happy with your new vehicle and the service you received from Jeremy, Christopher and our Lithia Kia of Anchorage team. We hope you enjoy safe and fun travels ahead and that you'll visit us again along the way!

December 06, 2021

Thank you mathew garapic for a wonderful experience while purchasing my new ( to me) 2016 Ferrari FF. Mathew garapic couldnt have been more pleasant to work with thank you More

by jules
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mathew garapic, Deacon Kelly
Dec 07, 2021 -

Lithia Kia of Anchorage responded

Hello Jules, It was truly our pleasure to assist you with your amazing new to you vehicle. Thank you for trusting Matt and our Lithia Kia of Anchorage team with your business. We know you're going to enjoy many exciting travels on the road ahead, stay safe and please visit us again whenever we can be of assistance.

December 03, 2021

They won’t even return a call Had my truck since Oct They won’t even return a call Had my truck since Oct 25th we have left multiple messages to the service writer, The service manager and even the Gen More

by Bob.akpacprop
Customer Service
Price
Recommend Dealer
No
Employees Worked With
. ., Eric Connick, Anthony Egbert, Martin Ellis, Justin Green, Tyler Washburn
Dec 07, 2021 -

Lithia Kia of Anchorage responded

Hello Bob, Thank you for alerting us to your concerns. We understand that waiting an extended period for vehicle repairs to be completed can be frustrating, and I truly apologize for any additional frustrations we have caused by not providing adequate communication. Please contact me directly at 907-202-9779 and I will provide you with all available information regarding your repairs and work to ensure you are properly and promptly informed of everything moving forward. I look forward to assisting you. Moises Gonzales Service Manager

Dec 08, 2021 -

Bob.akpacprop responded

As always you have had my wife’s phone number. She has called you multiple times. Why don’t you pull the fill look up her number and give her a call with an update? What a great customer service idea!