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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.4
823 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 823 reviews

May 31, 2023

It was a very good experience I would probably recommend it to anybody good people More

by Mcarson519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ballard
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Jun 01, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 31, 2023

Seem more honest than honda, Honda would take my coupons for synthetic oil changes and fill pilot with reg oil. Of course synthetic was more expensive More

by JOPETE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
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Jun 01, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 25, 2023

Great and punctual service, technicians made it easy to understand everything and explained the whole process. More

by nalang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
May 25, 2023 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2023

Hi Over all the experience was above my expectations for the purchase of the Nissan Pathfinder. Staff listen to what I wanted and found the car I purchased. More

by jimvev
Recommend Dealer
Yes
Employees Worked With
Eric Fritz, Eric Fritz
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May 22, 2023 -

Lithia Nissan of Ames responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 14, 2023

Always quick. Always friendly. Listen to my car concerns and fix it. Always fast to get my car in. More

by Sevensharp4664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jeff Searcy, Zac Ose, Daniel Jenkins-Moore, Jordan Clemens, Kyle Clark, Nathan Ryan, Stephen Michalwoski, Tracy Miller, Josh Smith
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May 14, 2023 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Nissan of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

May 14, 2023

No screws for our new cars license plates how cheap is that??Pretty bad!!BAD!! More

by cr00allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blaine
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May 14, 2023 -

Lithia Nissan of Ames responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 12, 2023

Great service! They are excellent with communication and working within your schedule and time limitations, to the best of their ability. More

by cottrell.maryw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Jenkins-Moore, Jordan Clemens, Kyle Clark, Nathan Ryan, Stephen Michalwoski, Josh Smith
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May 14, 2023 -

Lithia Nissan of Ames responded

Thanks, Mary, for sharing about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

May 12, 2023

Good service, kind and helpful staff. I brought it in on a days notice and for the help I needed, which is always true More

by tererohret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Kyle Clark, Josh Smith
Report | Print
May 14, 2023 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

May 09, 2023

These guys are great. Always a pleasure to talk to and they are very knowledgeable and help me understand what is in my cars best interest More

by Cdem
Recommend Dealer
Yes
Employees Worked With
5
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May 09, 2023 -

Cdem responded

Top notch service and knowledgeable and respectful staff. I plan on making this my forever dealership. Never had better service

May 09, 2023 -

Lithia Nissan of Ames responded

Thank You for response -so nice to hear! Mike Gougherty General Manager

May 09, 2023

Always ask for your concerns and reviews your appointment with you. Explains in detail and makes sure you understand. More

by RINGENA
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Zac Ose
Report | Print
May 09, 2023 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

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