Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
818 Reviews
Call Dealership (515) 817-1715
View Awards

2901 S Duff Ave

Ames, IA

50010

Directions

By Type

Showing 818 reviews

February 15, 2023

I have no idea who Eric is, but I purchased a used vehicle from you and the battery was dead within a week. I asked for a new battery and was given stores to purchase them from. I have purchased all More

by sean.wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Fritz
Report | Print
Feb 19, 2023 -

Lithia Nissan of Ames responded

We're sorry to hear about your experience, Sean, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to share some more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 15, 2023

My salesman was exceptionally insightful and presented his products very well. He identified what it was that I wanted. Kudos to Mr. Karnofsky More

by kschwart
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karnowski?
Report | Print
Feb 16, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 11, 2023

This is our fourth Honda pilot that we have purchased from the dealership. He really like them More

by mmacb
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colton
Report | Print
Feb 13, 2023 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

February 08, 2023

Would not recommend buying from this dealership. Bought a minivan and the sliding door broke within a week and a half. Waited 2 hours for them to take a look at it and then tell me they have to orde More

by berggrens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cam Evans, Melvin Gawley, Eric Fritz
Report | Print
Feb 11, 2023 -

Lithia Nissan of Ames responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 31, 2023

Have been good to me and my truck but could use a good vacuum job. More

by maryree
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
Feb 01, 2023 -

Lithia Nissan of Ames responded

Thank you, Mary! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

January 31, 2023

We’re courteous and helpful in the service they provided. Everyone was pleasant that I encountered. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Feb 01, 2023 -

Lithia Nissan of Ames responded

Thank you for the kind words for our service department, Bruce! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 31, 2023

Easy to work with and happy with purchase would work with you again in the future. More

by tammiy2313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Ninaquispe, Eric Fritz
Report | Print
Feb 01, 2023 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 25, 2023

Have been to the dealership. Many times bought my car there also always a pleasure. More

by OSBORNSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Jan 26, 2023 -

Lithia Nissan of Ames responded

It's great to hear that Josh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

January 20, 2023

I love Nissan! Very caring people! I had my best experience with Tammy who helped me to decide on buying my new 2023 Nissan Rogue! She was caring funny helpful exp More

by brookemiller1937
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard, Josh Smith, Tammy Ballard
Report | Print
Jan 20, 2023 -

Lithia Nissan of Ames responded

Brooke, It's fantastic to hear that Tammy provided you with great customer service while assisting you with your new 2023 Nissan Rogue! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Nissan of Ames!

January 19, 2023

Fair deal and easy to work with. Tough time to find new cars and they made it much easier than I thought it would be More

by Louton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard, Eric Fritz
Report | Print
Jan 20, 2023 -

Lithia Nissan of Ames responded

Louton, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

1
...
20
21
22
...
82