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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
818 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 818 reviews

January 16, 2023

The staff did a fair job keeping me informed on the status of my car and I know that dealing with the warranty company and waiting for some parts and dealing with staff illnesses are beyond their contr More

by pelzca3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack?? 4 stars, Josh Smith
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Jan 16, 2023 -

Lithia Nissan of Ames responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 16, 2023

The oil change was done in a timely manner and I was very satisfied with the results ! More

by LeRoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Thorn
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Jan 16, 2023 -

Lithia Nissan of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 15, 2023

Tristan made the transaction as easy as possible. I would recommend him again to anyone purchasing a vehicle. More

by Mikeaagesen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
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Jan 16, 2023 -

Lithia Nissan of Ames responded

It's great to hear that Tristan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

January 14, 2023

The salesman was wonderful and helpful. I didn’t have a strong idea of what I wanted but he helped me. More

by derrickhawks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink, Eric Fritz
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Jan 15, 2023 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, Derrick, we look forward to having you as one of our valued customers for many more years to come!

January 14, 2023

Very pleasant relationship with them. Would go there again to deal for a car. Every person along the line dealth with was curious and kind. More

by nancene.wengert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Wishman, Dan Lowe, Isaac Luber, Nathan Augustine, Alexandria Woodward, Tammy Ballard
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Jan 15, 2023 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 14, 2023

The staff is always kind and respectful and takes care of my wife when she comes in to have our vehicles serviced. More

by BrinkmanMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Jan 15, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2023

They are quick ans efficient. I was in and out in about 45 minutes Thanks guys! More

by JDEESMITH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Jan 15, 2023 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

January 06, 2023

I love leasing cars from Nissan! They always help me find the best deal! Thank you Evan! More

by lauraaballantine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan and Erin
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Jan 07, 2023 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Laura, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

January 04, 2023

I bought my vehicle there and was very pleased with the service that I got with the sales department. I have had my vehicle serviced there a few times, and it has been a good experience every time this las More

by OSBORNSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Jan 05, 2023 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business, Steve, and hope to see you again soon!

January 01, 2023

Conveniently located, nice and helpful staff found us exactly what we were looking for in a new vehicle! More

by Mrservon18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William 5 stars
Report | Print
Jan 03, 2023 -

Lithia Nissan of Ames responded

Thanks for your feedback on your recent visit to Lithia Nissan of Ames. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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