
Lithia Nissan of Ames
Ames, IA
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Everytime I take my car in they get me in right away and are very kind and always good about answering my questions! Even helped me find a rabbit under my car!! are very kind and always good about answering my questions! Even helped me find a rabbit under my car!! More
At the very least, a cursory maintenance check that is standard for oil change services (offered at the same location), should be performed on any used vehicles before they are listed for sale, let alone standard for oil change services (offered at the same location), should be performed on any used vehicles before they are listed for sale, let alone sit on the lot for weeks. Selling vehicles with burned out headlights and undercarriage liners that tear on test drives because they aren’t fastened to a vehicle sold as a “non negotiable” price based on “area standards” is neither forthcoming nor accurate - “area standards” based on public car fax records show reputable dealers doing necessary maintenance to vehicles before listing them for sale. More
I took my infinity for its regular service, and sat for 7 hours and was told my car needed a new transmission! Some how the transmission went out while they were working on it. I had to call my daughter to c hours and was told my car needed a new transmission! Some how the transmission went out while they were working on it. I had to call my daughter to come pick me up as I live 35 miles away. Turns out that my car has a very unreliable transmission that goes out easily and Nissan does nothing about it. My car had 127,000 miles on it. I could not be more disappointed with their service. I could not give zero stars, but I would. I like to retell this story any chance I get!! Nissan?? No thank you! I’d rather walk. More
Knowledgeable! Smart!Kind!Easy To Work With! Understanding!Willing to go the extra mile! Nice enough to meet us half way to deliver our vehicle!Changed our plates fo Smart!Kind!Easy To Work With! Understanding!Willing to go the extra mile! Nice enough to meet us half way to deliver our vehicle!Changed our plates for us! Gases our vehicle up and washed it for us! More