Lithia Nissan of Ames

I was treated like a new customer even though I had purchased several cars here purchased several cars here More

They were friendly and answered all my questions! I was able to get my car back in record time! I was able to get my car back in record time! More

We saw the car as soon as it came on lot. Felt like dealer knew it was sold so only did minimal detailing. Salesman assured us they'd put new tires on, which they did not. Never even changed Felt like dealer knew it was sold so only did minimal detailing. Salesman assured us they'd put new tires on, which they did not. Never even changed oil or filters. After owning 1 week, check engine light came on. We bought, As Is, but we thought maybe they'd at least have their shop look at it. Never returned the call. I know other lots that offer 30 day warranty. Would not go back or recommend this business. More

Josh and Zac are great to work with and very accommodating if you ask them for any type of favor. accommodating if you ask them for any type of favor. More

Do not appreciate being contacted regarding purchase a vehicle took two weeks to get delivery and would like to be taken off of email list vehicle took two weeks to get delivery and would like to be taken off of email list More

Josh and his crew are professional and very knowledgeable. They do a great job of explaining everything and act like they care. Thanks! knowledgeable. They do a great job of explaining everything and act like they care. Thanks! More

It was a good experience, no pressure had a very personal experience from the person that I dealt with experience from the person that I dealt with More

Great customer service! Very thorough, kind and accommodating. Communicated other issues they found. Just overall amazing! Very thorough, kind and accommodating. Communicated other issues they found. Just overall amazing! More

Generally, I've had good service at Lithia. However, this service was very poor. I was scheduled for the 7:30am window, and my car wasn't looked at until nearly 3pm. This forced me to miss taki However, this service was very poor. I was scheduled for the 7:30am window, and my car wasn't looked at until nearly 3pm. This forced me to miss taking my son to football practice. Additionally, the squeaking noises that led to me scheduling the service have persisted, even after nearly $900 in repairs. More

It was easy to schedule and they listened to my concerns and we came to an understanding of what needs to be done and the time it would take. and we came to an understanding of what needs to be done and the time it would take. More