Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
818 Reviews
Call Dealership (515) 817-1715
View Awards

2901 S Duff Ave

Ames, IA

50010

Directions

By Type

Showing 818 reviews

September 26, 2022

Service people do a thorough inspection after servicing vehicle - even take pics to better explain an issue. Appreciated that. More

by Dbonta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Sep 27, 2022 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames service department. We appreciate your business. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

September 26, 2022

They always make us feel like valued customers. They are very friendly and professional. The service is done in a timely manner. More

by Pard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Sep 27, 2022 -

Lithia Nissan of Ames responded

Thank you for your business. We appreciate you taking the time to leave us this great five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 24, 2022

Some of the electronics still does not work. The part did not solve the issues. More

by lilyclampitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Sep 26, 2022 -

Lithia Nissan of Ames responded

Lily, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

September 21, 2022

Great service from Josh and Zack. Friendly, honest, and on-time. I also appreciate the records of service for all my vehicles. More

by tmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Sep 24, 2022 -

Lithia Nissan of Ames responded

Thanks for sharing about your experience with Josh and Zack here at Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

September 19, 2022

The dealership is helpful but needs to be more communicative about what they are doing or how they serve. I purchased a BMW from the dealership but I wasn't informed of what the dealership could d More

by Otis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
Report | Print
Sep 20, 2022 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

September 14, 2022

Great service! Provided me with valuable information about my car that was very helpful and needed. More

by DIAMONDPONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
Report | Print
Sep 15, 2022 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2022

Appointment time was convenient for me and car was right in and had a short wait time. Will definitely be back. Thanks. More

by Amiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, but did 5 star service
Report | Print
Sep 15, 2022 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2022

Misdiagnosed problem, had to go elsewhere, very disappointed ,technician had a bad attitude, will not be back More

by NONE3
Recommend Dealer
No
Employees Worked With
Employee not listed
Report | Print
Sep 18, 2022 -

Lithia Nissan of Ames responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 13, 2022

Chris Demaris worked tirelessly with me until we found the right car for my needs. More

by linda79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Demaris
Report | Print
Sep 15, 2022 -

Lithia Nissan of Ames responded

It's great to hear that Chris was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

September 10, 2022

Convenient and flexible. I like the new online recommendation portal so you can see exactly what is being recommended. More

by RASUKE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy, Josh Smith, Brooke Thorn, Morgan Egelan
Report | Print
Sep 12, 2022 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

1
...
28
29
30
...
82