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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.4
823 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 823 reviews

October 17, 2024

All I needed was tire repair. The work was done without question about where I bought my Nissan. Everything was done most expeditiously and at a fair price. More

by messmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
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Oct 18, 2024 -

Lithia Nissan of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

October 17, 2024

i have been a customer of Lithia Nissan for over ten years. They have always been courteous and professional to me and my family. More

by FRANKAJAEKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy, Zac Ose, Josh Smith
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Oct 17, 2024 -

Lithia Nissan of Ames responded

Thanks, Frank, for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

October 17, 2024

Every time I go there I am treated as Im the one that matters at that moment. I feel that Zach does not over sell and has my bet interest. I would highly recommend Zach and his team. More

by DLITCH69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Oct 17, 2024 -

Lithia Nissan of Ames responded

It's great to hear that Zach and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

October 16, 2024

They have always been willing to help with the little details of buying or maintaining my vehicles. More

by winj102360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil, Josh Smith
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Oct 17, 2024 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames. We look forward to having you as one of our valued customers for many more years to come!

October 09, 2024

Very nice ,they know what they are doing and I'm very satisfied with the repairs they did . More

by thebuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Jeff Searcy, Zac Ose, Daniel Jenkins-Moore, Jordan Clemens, Kyle Clark, Nathan Ryan, Stephen Michalwoski, Tracy Miller, Josh Smith
Report | Print
Oct 09, 2024 -

Lithia Nissan of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 08, 2024

Efficient staff on the ball! Enjoy taking my car there and will go back! Have a good day More

by holdsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Oct 09, 2024 -

Lithia Nissan of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 02, 2024

They were super helpful, not pushy, and we got the car we wanted at a decent price. More

by clmoss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None of these employees helped us. Evan and Jason are who helped us
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Oct 03, 2024 -

Lithia Nissan of Ames responded

Thanks for your feedback on your recent visit to Lithia Nissan of Ames. It's great to hear that Evan, Jason, and our team were able to assist you and that you had such a positive experience.

October 01, 2024

Got great assistance. I was disappointed that they could not provide a second key for for my car. Said they only provide one set. I was told I could come back when the loc More

by longca49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Ninaquispe
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Oct 01, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your feedback. We'll be sure to share your comments with our crew.

September 27, 2024

I had the very best experience. Gerry was so respectful , really patient. Really nice people to work with.All the way around !!! I really Love my car and they gave me the very Bes More

by pvary50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry
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Sep 27, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your wonderful review! We are thrilled that Gerry had the opportunity to provide you with great service. We thank you for choosing Lithia Nissan of Ames!

September 27, 2024

Received vehicle with no gas. Less than 1/16th of a tank. Waited forever to finish transaction and car was not detailed. Immediately removed plate holder and sticker with your More

by Jbrady
Recommend Dealer
No
Employees Worked With
Francisco Reyes
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Sep 30, 2024 -

Lithia Nissan of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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