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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
818 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 818 reviews

August 30, 2022

Courteous, prompt. Explained things in a way I can understand them. Didn't have to wait to get in. More

by jim.ann.anderson79 @gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
Aug 30, 2022 -

Lithia Nissan of Ames responded

We appreciate your business and our team looks forward to serving you again soon!

August 27, 2022

Great service. Friendly and helpful staff. Nice lounge. Convenient transportation with safe drivers taking me home and picking me up. More

by cheekybrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
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Aug 28, 2022 -

Lithia Nissan of Ames responded

Brad, Thank you for choosing Lithia Nissan of Ames, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 26, 2022

Held the car so I could test drive it. Would have liked a little more of a hands on with the features of the car and explanation of how to use those features. More

by sivens24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ballard
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Aug 28, 2022 -

Lithia Nissan of Ames responded

Here at Lithia Nissan of Ames, customer satisfaction is our #1 priority. Tammy and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 25, 2022

Great service I when needed car fixed and friendly people and got my car back fast More

by heidismith.7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
Aug 28, 2022 -

Lithia Nissan of Ames responded

Heidi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 25, 2022

Our vehicle was taken into the shop on time, and the service work took a little less time than they estimated. More

by Tlane362
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack?
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Aug 28, 2022 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your service experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

August 24, 2022

Easy transaction. However, I didn’t appreciate negotiation of $250.00 lower prior to arriving and then being told they could not do that. More

by nproesch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fritz
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Aug 25, 2022 -

Lithia Nissan of Ames responded

Thank you so much for choosing Lithia Nissan of Ames! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 24, 2022

Friendly, professional, and above and beyond service. I would and do recommend them to anyone looking for a dealership that cares about their customers. More

by hensonjoe2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
Report | Print
Aug 25, 2022 -

Lithia Nissan of Ames responded

Thank you for your business and this review, Joe. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 22, 2022

We had nothing but a good experience with Lithia of Ames and Tristan. Highly recommend them. More

by pbart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
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Aug 23, 2022 -

Lithia Nissan of Ames responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Nissan of Ames!

August 22, 2022

First time oil change service on brand new 2022 Nissan altima. Drivers door was damaged when I went to pickup vehicle. Door seal was torn. More

by D Simons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Smith
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Aug 26, 2022 -

Lithia Nissan of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 16, 2022

Service was timely and in and out quickly. . They always take good care of my vehicle. More

by kevin.grant.40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Egelan
Report | Print
Aug 16, 2022 -

Lithia Nissan of Ames responded

Thank you, Kevin. We appreciate your business and our team looks forward to serving you again soon!

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