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Lithia Nissan of Ames

Ames, IA

4.5
818 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 818 reviews

June 28, 2022

Good communication from service. Good scheduling process. Convenient shuttle service. Craftsmanship is represented well based on person after repair/service. More

by webber.james.w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy, Josh Smith
Jun 29, 2022 -

Lithia Nissan of Ames responded

James, Thank you for choosing Lithia Nissan of Ames, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2022

Helpful technicians at our last oil change. They also cleaned the battery connections which had some corrosion. More

by DONNA.MILLER66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure - my husband took the car in for service.
Jun 28, 2022 -

Lithia Nissan of Ames responded

Donna, thank you for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

June 25, 2022

Worst experience I’ve ever had with a dealership. I will never do business with them again. More

by NathanBolton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Francisco Reyes, Eric Fritz
Jun 30, 2022 -

Lithia Nissan of Ames responded

We're sorry that you didn't have a completely satisfying visit, Nathan. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

June 17, 2022

The service was amazing! Staff was very friendly and welcoming. They took great care of me, and my vehicle! More

by bkbarber24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Jun 20, 2022 -

Lithia Nissan of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

June 16, 2022

Great customer service. The service rep who helped us, Zac, was very nice. He answered all our questions that we had. He was able to get us in right away as well. Definitely More

by Susala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac
Jun 17, 2022 -

Lithia Nissan of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Nissan of Ames. We look forward to having you as one of our valued customers for many more years to come!

June 15, 2022

Fast service also good workmanship friendly personal help tells you if problems easy to get an appointment More

by YANKSDD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Jun 17, 2022 -

Lithia Nissan of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 10, 2022

They went out of there way to help me find the right car, we’re very nice guys. More

by hmmiles123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William , Brian Fox, JERRY Hebrink, Alon Klekner, Kyle Barnes, Nathan Augustine, Francisco Reyes, Tristan Fangos
Jun 10, 2022 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 09, 2022

Pushed a bit too hard on a car explicitly outside of my maximum price range, and generally pushed hard to make sure I wouldn’t leave the dealership without one of their vehicles, but otherwise was generall More

by Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blane
Jun 10, 2022 -

Lithia Nissan of Ames responded

Thank you so much for your review! We are glad that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Nissan of Ames!

June 06, 2022

The dealer got us in on the same day we called in for the appointment. They were professional and personable. We were in and out in no time! More

by JJILLLEININGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
Jun 07, 2022 -

Lithia Nissan of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 28, 2022

Jerry was very helpful and knows his job well. I had to wait way too long to see the wizard of oz. More

by b.J.STEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
May 31, 2022 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jerry met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

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