Back

Lithia Nissan of Ames

Ames, IA

4.5
818 Reviews

2901 S Duff Ave

Ames, IA

50010

Directions

By Type

Showing 818 reviews

April 02, 2022

Wish could of had the opportunity to talk price, given a deal and /or received a tank of gas. I would be more likely to refer someone had any one of these had happened. In this day of shopping for cars it More

by janvandieren
Recommend Dealer
No
Employees Worked With
JERRY Hebrink
Apr 20, 2022 -

Lithia Nissan of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 01, 2022

The employees there are very polite they seem to do a good job, just takes a little while and sometimes they check things that they replaced the last time you were there More

by darcineubauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Edgar Potter
Apr 04, 2022 -

Lithia Nissan of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance.

April 01, 2022

I am very happy with the outlander that we purchased. Zac ose was very polite and nolechable . And any of the salesman that I talked to was very polite. I will reckamend lithia nisson . More

by NANAFREE2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Apr 04, 2022 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear that Zac and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

March 31, 2022

Made advanced appointment for brakes recall notice. Drove 90 miles from Rockwell City. Dealer did not have part. Not sure what to do next. More

by NEILVANGUNDY
Friendliness
Recommend Dealer
No
Employees Worked With
Dustin Cakerice
Apr 17, 2022 -

Lithia Nissan of Ames responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

March 30, 2022

Very nice staff. Easy to make an appointment. Got my car in and out very quickly. More

by Pard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Michalwoski, Josh Smith
Mar 31, 2022 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Nissan of Ames. Please don't hesitate to reach out if you need anything else.

March 29, 2022

Service was fast, Josh was very professional and calm and kept us informed. Will return for future service. More

by Isaac Lauber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Daniel Jenkins-Moore, Dustin Cakerice, John Pulver, Nathan Ryan, Stephen Michalwoski, Josh Smith
Mar 29, 2022 -

Lithia Nissan of Ames responded

Issac, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

March 29, 2022

Service was good like it usually is. But took a little while to get in pass my appointment. More

by MILLERD41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember, but was courteous and helpful.
Mar 29, 2022 -

Lithia Nissan of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

March 28, 2022

Wonderful honest and thorough service. Well worth coming to Nissan of Ames, finally a trustworthy Automotive Center. More

by 4733suzette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Mar 28, 2022 -

Lithia Nissan of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 27, 2022

Very helpful and knowledgeable. They took care of the financing for us and we were on the road!! More

by michelle-brown2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Mar 28, 2022 -

Lithia Nissan of Ames responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 18, 2022

Appointment, easy to schedule, staff informative and helpful, would return for furthest service on my car. More

by SCHROEDERDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names of staff
Mar 19, 2022 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
39
...