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Lithia Nissan of Ames

Ames, IA

4.5
818 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 818 reviews

March 17, 2022

Great experience. We always get honest service when we come here. The service department makes us want to keep buying Nissan vehicles. More

by Mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Mar 18, 2022 -

Lithia Nissan of Ames responded

Mari, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Nissan of Ames. Please don't hesitate to reach out if you need anything else.

March 14, 2022

The experience in their waiting room is convenient & josh at Nissan was very friendly and knowledgeable thank you! More

by Kaciehorstman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Mar 15, 2022 -

Lithia Nissan of Ames responded

Kacie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 11, 2022

Appreciated Josh and his professionalism and his team. They communicated clearly and helpfully from start to finish. More

by Kent P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Mar 14, 2022 -

Lithia Nissan of Ames responded

Thank you so much for your kind words, Kent, and for taking the time to leave us this wonderful feedback!

March 10, 2022

I am very appreciative for the help and courteous services that service manager Josh gave me. He is certainly good at what he does. More

by Greglauritzen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Mar 11, 2022 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your thoughts on working with Josh and our team. We're glad to hear we delivered such a great experience!

March 05, 2022

Didn't have the car titled in the dealership's name,needed to take it out of state immediately, had to wait 2 weeks to get it.Couldn't go on vacation due to this,they weren't concerned about my ti More

by rynerlori
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan?, JERRY Hebrink
Mar 22, 2022 -

Lithia Nissan of Ames responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 05, 2022

Very pleased with Lithia of Ames. We are now driving our fourth Nissan we have purchased from them.. More

by MARKLUND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
Mar 07, 2022 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We appreciate your repeat business, and we hope to see you again!

March 04, 2022

Very expensive. Was way overcharged for the service. But the service manager was very good and informative. More

by angelnjamie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Smith
Mar 10, 2022 -

Lithia Nissan of Ames responded

Thank you for your honest review. We truly appreciate your business.

March 03, 2022

Very nice and respectful people, they keep you informed of what's going on with your vehicle every step of the way. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Clark, Brooke Thorn
Mar 04, 2022 -

Lithia Nissan of Ames responded

We appreciate your business and our team looks forward to serving you again soon!

March 02, 2022

I had a GREAT Sales Person who was very helpful in the selection process. I was surprised and pleased to find exactly what I wanted at a very reasonable price. I’m very happy happy! More

by 4cunz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ballard
Mar 02, 2022 -

Lithia Nissan of Ames responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Nissan of Ames!

March 01, 2022

Very professional and always so polite. Always answers all questions! I am very impressed with the service center! More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Mar 01, 2022 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business, Linda, and hope to see you again soon!

Mar 01, 2022 -

Linda responded

Thank you!

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