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Lithia Nissan of Ames

Ames, IA

4.5
818 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 818 reviews

February 10, 2022

The guy who greets me as I drive in for maintenance service is superb. So efficient, positive and no pressuring me when he comes in with the worksheet to report what they’ve found. More

by Rmwierson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Feb 10, 2022 -

Lithia Nissan of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, we look forward to having you as one of our valued customers for many more years to come!

February 09, 2022

Courtesy and service were excellent. I feel like my business is appreciated. The free complimentary inspection is wonderful for peace of mind. I definitely recommend Josh as a service tech--will give y More

by JeanneH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Feb 10, 2022 -

Lithia Nissan of Ames responded

Jeanne, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Josh and our team delivered such an excellent experience!

February 07, 2022

Michael Mayberry was incredible and made the process smooth and seamless. He was educated and walked us through every step. He went out of his way to Hold a vehicle due to a long drive travel distance a More

by ashdyn_anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mayberry
Feb 08, 2022 -

Lithia Nissan of Ames responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 07, 2022

Very friendly and helpful with explaining everything they are doing to my car. Very prompt service. More

by KK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Feb 08, 2022 -

Lithia Nissan of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Nissan of Ames!

February 05, 2022

Have done business with them for years. They are timely with their service. Just bought new Murano in October 2020. More

by MARSHASHORTYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy, Josh Smith
Feb 05, 2022 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us, Marsha. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to assisting you with any future sales or service needs!

February 04, 2022

Adolfo was great. Made everything easy. I would recommend him to anybody. Thank you Adolfo More

by Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Ninaquispe, Josh Smith
Feb 04, 2022 -

Lithia Nissan of Ames responded

Thank you for your very kind review, Barb. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Adolfo and our team here at Lithia Nissan of Ames.

February 03, 2022

Everyone we encountered were courteous, knowledgeable, not overbearing. I appreciate that. Our sales person was 2 weeks into their job and was willing to go find the answer if they didn’t know. More

by c.weez72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jensen/sales Jason?/finance
Feb 03, 2022 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that Tyler and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 03, 2022

Fast efficient service with polite technicians. This was my first visit with my new vehicle More

by cheryl719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 03, 2022 -

Lithia Nissan of Ames responded

Cheryl, We appreciate your business and our team looks forward to serving you again soon!

February 02, 2022

We have been coming to Lithia Nissan for many years. Purchased 3 new cars from the dealership over the years. The service department has always helped us keep them in tip top shape. We drive 80+ miles More

by SHEDEN51433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hill
Feb 02, 2022 -

Lithia Nissan of Ames responded

Thanks for sharing your thoughts about your service experience with Lithia Nissan of Ames. We appreciate you being a loyal customer and hope to see you again soon!

January 28, 2022

I’m repairing your dealership to my co workers coz your salesman, Francisco Reyes is totally honest and have a good moral character for that I convinced right away to lease the car, I gave him 100.present More

by Violeta_Caliolio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
Jan 28, 2022 -

Lithia Nissan of Ames responded

Violeta, Congratulations on your new vehicle! We are so glad that Francisco had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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