Lithia Nissan of Ames

Great team. In and out quickly. Love my new 2021 Rogue. Tristan listened to my needs and worked to make that happen. This is my second purchase from Lithia and will return again. Tristan listened to my needs and worked to make that happen. This is my second purchase from Lithia and will return again. More

Great experience - friendly staff - appointment on time - completed quickly - will return for regular maintenance. Waiting area equipped with WiFi and refreshments also clean and comfortable furniture completed quickly - will return for regular maintenance. Waiting area equipped with WiFi and refreshments also clean and comfortable furniture More

The people were awesome and have been great with the service. Will buy a car here again and recommend Zac to anyone interested in buying a new or used car service. Will buy a car here again and recommend Zac to anyone interested in buying a new or used car More

Great team! Would highly recommend this place for service! Clean and friendly! Get you in and out and makes sure you car is running in top shape service! Clean and friendly! Get you in and out and makes sure you car is running in top shape More

We worked with Tammy to find a first car for our soon-to-be driver. She took time to listen to our needs, our budget, and our story. She provided a number of options and discussed the pros and cons soon-to-be driver. She took time to listen to our needs, our budget, and our story. She provided a number of options and discussed the pros and cons of each one. It was one of the easiest and most pleasant car shopping experiences! More

My sales guy, Dan was Awesome to work with. He was very understanding and knowledgeable on it all. He spent a lot of time with me helping as well! understanding and knowledgeable on it all. He spent a lot of time with me helping as well! More

My sales consultant, Zac Ose, was very patient and understood what I was looking for and what I could afford, and he found it for me! This is the third car I've leased at Lithia Nissan of Ames, if tha understood what I was looking for and what I could afford, and he found it for me! This is the third car I've leased at Lithia Nissan of Ames, if that tells you anything. Ask for Zac, he has kids and knows how to remove car seats! Ha! Seriously, ask for Zac! More

Always very kind and courteous. Service took a tad bit longer than anticipated due to the large number of customers being served on a busy Saturday. Was grateful they were able to fit me into the schedul longer than anticipated due to the large number of customers being served on a busy Saturday. Was grateful they were able to fit me into the schedule. More

They are trying really hard to figure out why my heated seat won’t turn on. I’ve had it in there three times but still can’t figure it out. :( seat won’t turn on. I’ve had it in there three times but still can’t figure it out. :( More

Rescheduled appointment went well. I was a little worried at first because it was 1/2 hour before car was taken back to service bay. Repair was done in the amount of time I’d been told, however. I don’t know at first because it was 1/2 hour before car was taken back to service bay. Repair was done in the amount of time I’d been told, however. I don’t know who I worked with so unable to rate individually More