Lithia Nissan of Ames - Service Center

We are very happy with our used car purchase! We have also had very good luck with the service department...overall a great group to work with.

This dealership has always treated us with great service. We followed Lithia from Wagner and never regreted it. Recommend you dealership to all of our friends. Great job by all.

I called ahead for the appointment and Chris was accommodating. I called the week of the scheduled service and Chris provided me with pricing of each item and the total with tax. Very helpful. When I noticed that I had no literature or user manual on the anti-corrosion device I called and again Chris was happy to offer to mail me those items. I hope to see them in the mail yet this week

Great service department. Always the best possible considerations. I appreciate the willingness to accomodate my schedule. The prompt service with good explainations following the service are really good.

No need to be concerned about the appointment. Trust has been earned by this group of good people. I will continue to use to use this dealership.

I have used the service department for years and have always been very satisfied with their work and my overall experience. Jeff is a delight to work with and explains what was done. He is very accommodating. He is always available to answer any questions I might have.

Was here for oil change and tire rotation. Excellent service! No waiting (I had an appt) and speedy work. I always use Lithia Nissan Ames to service my vehicle.

My car was taken in for service. It was done when they said it would be. The service manager was very polite and knowledgeable. He saw that I had a recall and took care of it at the same time. Always receive great service

Very easy to get in for service. I was able to take the shuttle so I wasn't sitting and waiting. They repaired something that was on a recall at the same time.

I had requested the following work but they wanted to do work that was not needed. I requested to have tires rotated, wipers changed, oil changed with new filter and both air filters changed out. I picked up my vehicle only to have a bill for I had tires balanced and alignment, oil and air filters, wipers changed and 6,000 mile vehicle inspection. What and wow! I was upset with this cost. The next day, I found the front coil spring was broken, wipers not replaced, cabin air filter dirty and the water pump was leaking. Mitch Bomgaars was the service manager. He just looked stupid when I questioned why and did NOT take ownership or responsibility. Will not go back (of course) and will share this story with all my peers including BBB and Iowa Attorney General.