Lithia Nissan of Ames - Service Center

Excellent as always. No problems. Only an oil change. While I'm here I think your request of twenty-five words minimum is two many on most cases

They did not fix the squeal in my power seat when it adjusts because it didn’t squeal for them but they did replace a wiper blade for me- that was very nice! They also paired my phone with the car which is nice! Not for sure who the person was so below I’ll say Jason?

Service was friendly and timely. I appreciate the value and honesty I get from Lithia Nissan of Ames. I would highly recommend this service shop.

Great service and great experience. I always enjoy coming in and seeing friendly faces. I got quick service and was able to continue on with my day quickly.

Always ready to take a look and advise us what needs to be done, if anything. Thank you for being respectful and friendly. I will recommend your Service Department.

Always friendly service whenever I bring a car in. I appreciate the nicely kept waiting area and the staff are always friendly. It feels like I've known them forever!

Jeff and the service techs with Nissan are always excellent and efficient. Brian Fox and the sales management team always appreciates my business. Good job!

I liked the way that they explain in detail the service that is required for your car. I have never had a problem with the service or work they do for me

I have not had good luck with this Nissan dealer's service center. I purchased my vehicle at this location nine years ago, and have given them multiple opportunities to win back my business, but they fail every time. My vehicle had a recall after about two years, and when I called their service department about replacing the part they said they didn't have the part and didn't know when or if they would get it in. I checked back multiple times and they never did get the part or even follow up with me. Every estimate I've had done there I've ended up taking elsewhere and paying a fraction of what they estimated. This last time I even went to another dealership 45 minutes away and had my vehicle repaired for less than a quarter of what I was quoted at Lithia not to mention their diagnosis would not have solved my vehicles problem.

The service center person was extremely helpful giving information and answering questions. The oil change took a little longer than usual, but it was still finished in about 30 minutes.