Lithia Nissan of Clovis
Clovis, CA
Filter Reviews by Keyword
By Type
Showing 216 reviews
NO APPT., NO PROBLEM! I stopped in without an appt. for an oil change and tire rotation. Despite the fact that they were full booked for the next week, my service advisor, I stopped in without an appt. for an oil change and tire rotation. Despite the fact that they were full booked for the next week, my service advisor, not only worked me into the schedule, but the work was done and my car had been washed and was washed and was ready three hours ahead of the estimated completion time. Thanks Timothy Bowden, mechanics and Lithia Nissan of Clovis. More
Happy My experience with sales personal such as John Pepper was awesome he took the time to explain everything to us. and was very knowledgeable.. took the My experience with sales personal such as John Pepper was awesome he took the time to explain everything to us. and was very knowledgeable.. took the time to show us all the little things in the Rouge. Its only been 4 days but so for really like the car. More
Oil change new battery change of fluids and filters Work was done to my satisfaction in a timely manner. Car was washed and I was called when the car was ready to be picked up. Excellent service. Work was done to my satisfaction in a timely manner. Car was washed and I was called when the car was ready to be picked up. Excellent service. More
Helpful, honest, respectful service I was looking for a good price (fair purchase price according to Kelly Blue Book) for a 2016 Nissan Altima 2.5 SL and I wasn't sure how that was going I was looking for a good price (fair purchase price according to Kelly Blue Book) for a 2016 Nissan Altima 2.5 SL and I wasn't sure how that was going to go since MSRP's prices are different. The sales person, Dan Otis and manager Derek Groppetti guided me through the process (I'm a first time new car buyer from a dealership). I was made to feel valued, I felt welcomed, and wasn't afraid of asking questions within the respectful and friendly atmosphere they created. They gave me the fair purchased price and helped me with financing by searching the lowest rate even if it's not with them. I had an excellent experience and would highly recommend their dealership to my friends and family! :) More
I was completely satisfied with my experience. Salesman John Pepper greeted me when I arrived and courteously asked if he could assist me. After a brief time of conversation and looking at new car Salesman John Pepper greeted me when I arrived and courteously asked if he could assist me. After a brief time of conversation and looking at new cars, I selected my Altima and we began the process of negotiation. He was excellent in his helpfulness. This was my second time for buying a new Nissan from your dealership. John was outstanding in the way he assisted me. More
Awesome Experience This dealership has the best customer service and nicest employees. They worked hard to get me the best deal and made sure I was involved all the way This dealership has the best customer service and nicest employees. They worked hard to get me the best deal and made sure I was involved all the way through. More
Purchased New 2016 Nissan Altima Received excellent service from Ken Herzog.....Great communication - expressed what options were important - All expectations Met.....A+++++++++++++++ Received excellent service from Ken Herzog.....Great communication - expressed what options were important - All expectations Met.....A++++++++++++++++++======Smooth process, pleasant environment - excellent customer service. This is 3rd car purchased from his salesman and dealership within the year - always professional, courteous and outgoing. More
Great Experience My Service Advisor, Diana Perez, was both professional and courteous. My car was ready within 15 minutes of the estimated time, everything I asked for My Service Advisor, Diana Perez, was both professional and courteous. My car was ready within 15 minutes of the estimated time, everything I asked for had been done, and I paid exactly what I expected to. The entire facility was clean and comfortable, and every employee I interacted with was friendly and pleasant. More
Good experience as always Good place to take your car, upfront prices and friendly staff. Quick appointments as well with speedy turn around. Keep you updated throughout the pr Good place to take your car, upfront prices and friendly staff. Quick appointments as well with speedy turn around. Keep you updated throughout the process of your repair. More
Seamless Buy Out of Existing Lease We had many problems with Nissan of Visalia when we wished to purchase our car at the end of our lease term for our Nissan Leaf. They would not give We had many problems with Nissan of Visalia when we wished to purchase our car at the end of our lease term for our Nissan Leaf. They would not give us a payoff total and wanted to charge us $230 for an end of lease safety inspection that clearly stated in the contract would be complimentary. We called Lithia Nissan of Clovis and they assured us that we could complete our lease buy out with no additional costs at their dealership. We opted to drive the 50 miles to deal with Lithia rather than dealing with our local dealership. Lithia even gave us a payoff quote over the phone, which we could never get from Nissan of Visalia. The process was very smooth, they did the safety inspection free of charge and the payoff was even less than they had quoted us over the phone. We will definitely be doing business with Lithia Nissan of Clovis in the future. More