Lithia Nissan of Clovis
Clovis, CA
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Service Appointment Latoya is an excellent service advisor. She is extremely detailed and friendly providing the best customer service. Steve is the only service tech Latoya is an excellent service advisor. She is extremely detailed and friendly providing the best customer service. Steve is the only service technician I trust with my car. He is the best of the best! More
timely service I had appt....was a few minutes early but they filled out paper work and said it would be about an hour and it was right at hour when car was ready. I had appt....was a few minutes early but they filled out paper work and said it would be about an hour and it was right at hour when car was ready. Always comfortable waiting with coffee, etc and tv..(although I do my crosswords and makes time fly.) More
My new car! I went to just check a car I seen online. My salesman Ahmad was wonderful to work with. Very knowledgeable and not pushy. When I decided to purchase t I went to just check a car I seen online. My salesman Ahmad was wonderful to work with. Very knowledgeable and not pushy. When I decided to purchase the vehicle, I worked with Bobby in finance. He was also very knowledgeable and I felt he did his best to get me a good rate and ensure I had everything to make this purchase just what I needed for my family. Thank you Clovis Nissan! You have a customer for life! I highly recommend them if you’re in the market for a new vehicle. More
Very satisfied and happy Latoya is always friendly and has very good people skills. Love her friendly skills thank you Latoya for yr great service good friendly atmosphere th Latoya is always friendly and has very good people skills. Love her friendly skills thank you Latoya for yr great service good friendly atmosphere thank you so much More
Quick and friendly I liked that I was able to come in to get my car serviced at the time of my appointment, and I was out in less than an hour. I liked that I was able to come in to get my car serviced at the time of my appointment, and I was out in less than an hour. More
car service Purchased tires and was suprised that the cost was similar to other companies. I liled tje option of a payment plan. Tires came with post services. Purchased tires and was suprised that the cost was similar to other companies. I liled tje option of a payment plan. Tires came with post services. More
Great service Attentive, everything explained,friendly, This us my second Altima purchased here. Always have the car serviced only at this dealership. The whole p Attentive, everything explained,friendly, This us my second Altima purchased here. Always have the car serviced only at this dealership. The whole process runs very smoothly More
Never go here! I am more and more dissatisfied with this dealership every time I am in contact with them. I took my car in for a diagnostic in March and received the I am more and more dissatisfied with this dealership every time I am in contact with them. I took my car in for a diagnostic in March and received the worst service possible from Latoya in the service department. The customer service was absolutely horrible. When asking simple questions I was rudely interrupted every time. I don't think that I was even able to complete a sentence. After asking to speak to a manager several times and leaving voice messages, I never received a call back. I then had to call back the Clovis Nissan today to get a copy of paperwork from March. ((I did not have the service needed done at this Nissan simply because of how disappointed I was by Latoya)). When asking if I could obtain the paperwork from that service, I was told that she did not have time to it and that I would have to wait. I would have been fine with this, if she weren't so rude and inconsiderate about it. I then asked Latoya if there was anything else that I needed to write down to make it easier for her to pull up my information, in case the email didn't go through. She proceeded to laugh at me. This was so degrading to hear from a customer service representative. Simply because of this young lady, I will not be returning to this Nissan & will make sure that all of my friends/family & anyone looking to buy/sale etc. will not go to this dealership. I have never been treated with so much disrespect. More
Great John pepper did an awesome job with us.he got us in to a new rouge.and we love the new car thanks john pepper John pepper did an awesome job with us.he got us in to a new rouge.and we love the new car thanks john pepper More
Absolutely horrible experience I took a my fleet van in five times because of the window screeching when I bring it up or down after the third time they replaced the motor and I tol I took a my fleet van in five times because of the window screeching when I bring it up or down after the third time they replaced the motor and I told him it wasn't the motor because it stopped when it rained and that it was the rubber trimming. They did not believe me and order the motor anyways within two hours it started screeching again so I brought it in again and they said it was the trim and they were going to order some parts and it takes 8 to 10 days and that was 29 days ago I just got off the phone with them and they said the Parts have been there for weeks and they forgot to call me... they lost a good business and I will never go back More