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193 Reviews of Lithia Nissan of Clovis - Service Center
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May 17, 2019
Faster Service with appointment (after taking survey last time) so learned from past experience Friendly staff and clean waiting room with great amenities Clean with appointment (after taking survey last time) so learned from past experience Friendly staff and clean waiting room with great amenities Clean car afterward More
by ShawnsAltima69
Employees Worked With
Timothy Bowden
April 09, 2019
Great service experience Fred and LaToya in the service department always treat us very well and do a great job. I would absolutely recommend the service department at this de Fred and LaToya in the service department always treat us very well and do a great job. I would absolutely recommend the service department at this dealership. More
by Aval1980
Employees Worked With
Fred Erese
April 05, 2019
Friendly Service Good Service I bought my new Maxima in February 2018. They have taken good care of me and my car since then. Staff friendly and knowledgeable! This our 5th Ne I bought my new Maxima in February 2018. They have taken good care of me and my car since then. Staff friendly and knowledgeable! This our 5th New Maxima is the last 40 years! Love the new sporty look that has evolved thru the years! More
by Susie Host
Employees Worked With
Fred and LaToya. Both friendly cordial and helpful. , Timothy Bowden
March 15, 2019
Service Appointment Latoya is an excellent service advisor. She is extremely detailed and friendly providing the best customer service. Steve is the only service tech Latoya is an excellent service advisor. She is extremely detailed and friendly providing the best customer service. Steve is the only service technician I trust with my car. He is the best of the best! More
by BEX1527
Employees Worked With
Latoya Thomas & Steve Fernandes
March 06, 2019
timely service I had appt....was a few minutes early but they filled out paper work and said it would be about an hour and it was right at hour when car was ready. I had appt....was a few minutes early but they filled out paper work and said it would be about an hour and it was right at hour when car was ready. Always comfortable waiting with coffee, etc and tv..(although I do my crosswords and makes time fly.) More
by Baroness39
Employees Worked With
Don't remember his name ...that took the info to begin with ...then was female and I can't remember her name either but she was very friendly and knowledgeable as she explained all that was done, etc.
February 18, 2019
Very satisfied and happy Latoya is always friendly and has very good people skills. Love her friendly skills thank you Latoya for yr great service good friendly atmosphere th Latoya is always friendly and has very good people skills. Love her friendly skills thank you Latoya for yr great service good friendly atmosphere thank you so much More
by Matilda
Employees Worked With
Latoya
February 01, 2019
Quick and friendly I liked that I was able to come in to get my car serviced at the time of my appointment, and I was out in less than an hour. I liked that I was able to come in to get my car serviced at the time of my appointment, and I was out in less than an hour. More
by P61407
Employees Worked With
Timothy Bowden
January 30, 2019
car service Purchased tires and was suprised that the cost was similar to other companies. I liled tje option of a payment plan. Tires came with post services. Purchased tires and was suprised that the cost was similar to other companies. I liled tje option of a payment plan. Tires came with post services. More
by joyce
Employees Worked With
Timothy Bowden
January 23, 2019
Great service Attentive, everything explained,friendly, This us my second Altima purchased here. Always have the car serviced only at this dealership. The whole p Attentive, everything explained,friendly, This us my second Altima purchased here. Always have the car serviced only at this dealership. The whole process runs very smoothly More
by LoveMyAltima
Employees Worked With
Timothy Bowden
October 25, 2018
Never go here! I am more and more dissatisfied with this dealership every time I am in contact with them. I took my car in for a diagnostic in March and received the I am more and more dissatisfied with this dealership every time I am in contact with them. I took my car in for a diagnostic in March and received the worst service possible from Latoya in the service department. The customer service was absolutely horrible. When asking simple questions I was rudely interrupted every time. I don't think that I was even able to complete a sentence. After asking to speak to a manager several times and leaving voice messages, I never received a call back. I then had to call back the Clovis Nissan today to get a copy of paperwork from March. ((I did not have the service needed done at this Nissan simply because of how disappointed I was by Latoya)). When asking if I could obtain the paperwork from that service, I was told that she did not have time to it and that I would have to wait. I would have been fine with this, if she weren't so rude and inconsiderate about it. I then asked Latoya if there was anything else that I needed to write down to make it easier for her to pull up my information, in case the email didn't go through. She proceeded to laugh at me. This was so degrading to hear from a customer service representative. Simply because of this young lady, I will not be returning to this Nissan & will make sure that all of my friends/family & anyone looking to buy/sale etc. will not go to this dealership. I have never been treated with so much disrespect. More
by ChylaD
Employees Worked With
Latoya in sales
