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Lithia Nissan of Fresno

Fresno, CA

4.5
641 Reviews

5580 N Blackstone Ave

Fresno, CA

93710

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641 Reviews of Lithia Nissan of Fresno

March 03, 2021

Such an easy process thank you to Sergio he was very polite and friendly and helped me find the perfect car for me. Wasn’t stressful at all. More

by Briana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Mejia
Mar 08, 2021 -

Lithia Nissan of Fresno responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Jason Lowery- General Sales Manager

February 10, 2021

My experience over the last 5yrs with the service dept. has always been very positive. No pressure to perform any unnecessary repairs, I like that! More

by maryanncost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Lawson
Feb 12, 2021 -

Lithia Nissan of Fresno responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Larry Kirby- Service Manager

January 23, 2021

I left with a brand new suv.Didn't judge me at all I left with a brand new suv. Didn't judge me at all Felt comfortable and not pressured. You guys rock!!! Happy with what i got though i wanted a More

by aamoakohene26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Mejia
Jan 27, 2021 -

Lithia Nissan of Fresno responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lithia Nissan of Fresno! Sincerely, Jason Lowery- General Sales Manager

January 06, 2021

after having issues with another dealership regarding my car repair it was established that Nissan warranty would cover my repairs. Joe from the service dept. was truly a excellent representation of the Nis More

by jmagana968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe service dept
Jan 11, 2021 -

Lithia Nissan of Fresno responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Larry Kirby- Service Manager

November 24, 2020

I had water spots on my newly purchased car that I bought at Nissan Lithia and Tanner - Service Advisor did an amazing job assisting me! My wife and I want to thank Tanner, we are so pleased that Tann More

by Thank you Tanner - Nissan Service Dept.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner , Larry Kirby
Nov 30, 2020 -

Lithia Nissan of Fresno responded

It’s great to know that Tanner provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Larry Kirby- Service Manager

November 04, 2020

traded in a vehicle to them and it took them over a month to pay off my previous loan. I had to pay an additional month for a vehicle I didn't have any more and when I called them about it the manager Victor More

by Rjhid209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Ochoa
Nov 05, 2020 -

Lithia Nissan of Fresno responded

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the sales department to get in touch so we can work towards an understanding. Thank you. Sincerely, Jason Lowery- General Sales Manager

September 24, 2020

I was welcomed right away! Customer service received my online offer, and was prompt to assist. All interactions were positive, and each associate went above and beyond, while patiently listening. Shout ou More

by Smsanchez2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Abraham Santaolalla, Roberto Moreno, Sergio Mejia
Sep 28, 2020 -

Lithia Nissan of Fresno responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jason Lowery- General Sales Manager

August 31, 2020

I received the worst customer service here. They never updated me with my vehicle I would have to keep calling. They let me know that it would be about a week and that turned into a month. From there they More

by Cici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael L'Argent
Sep 01, 2020 -

Lithia Nissan of Fresno responded

Cici, thank you so much for sharing your recent experience at Lithia Nissan of Fresno. We want every customer to have a positive experience, and the impression that you received from our dealership came short of our standards for service. Please contact us at your earliest convenience so that we can discuss your visit and work towards a resolution with you. We look forward to hearing from you soon. Sincerely, Larry Kirby- Service Manager

August 30, 2020

Service was excellent very helpful and friendly came to deliver my car from the comfort of my house happy with my new car would recommend More

by Blanca Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Michel
Sep 02, 2020 -

Lithia Nissan of Fresno responded

Blanca, thank you for the feedback! We are happy to hear about your positive experience at Lithia Nissan of Fresno, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jason Lowery- General Sales Manager

July 20, 2020

Service is always quick and easy. Joe always take care of us. He goes over what is needed and then reviews the results afterwards. Lithia Nissan of Fresno is the best dealership in town in my opinion. We are More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Joseph Linder
Jul 23, 2020 -

Lithia Nissan of Fresno responded

Bruce, thank you for the feedback! We are happy to hear about your positive experience at Lithia Nissan of Fresno, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Larry Kirby- Service Manager

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