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Lithia Springs Ford
Lithia Springs, GA
493 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 493 reviews
July 22, 2022
Excellent sales, service and parts department. Employees are kind, courteous and know how to take care of customers needs. Great overall experience at this dealership! Employees are kind, courteous and know how to take care of customers needs. Great overall experience at this dealership! More
by davidcannon3
Employees Worked With
Tim Black, Chad Cherry, Tom Matthew, Richard Smith
July 21, 2022
Both sales and service are great! We have purchased four vehicles over the past twenty years. Each purchase has been an easy process. The last one was one of the best experiences. We have purchased four vehicles over the past twenty years. Each purchase has been an easy process. The last one was one of the best experiences. Thanks Glenn! Service is spot on and we only use Lithia Springs for service on our car. Thanks Richard and Khalil! More
by John
Employees Worked With
Richard Smith
July 21, 2022
Glenn and his team has once again taken very good care of my car buying needs. I can’t express my deepest gratitude from a veteran. Thank you again my car buying needs. I can’t express my deepest gratitude from a veteran. Thank you again More
by Gold4libra
Employees Worked With
Glenn, Richard Smith
July 11, 2022
The sales team at this dealership is outstanding in every way. Great service, attention to detail. I am happy with my deal and all the work by the team to ensure I had all the correct items at the point of way. Great service, attention to detail. I am happy with my deal and all the work by the team to ensure I had all the correct items at the point of sale. Chad is an outstanding sale manager and cares about his clients!! Tim in finance did an outstanding job of explaining the additional package for purchase with my mustang. This makes my 30th vechilepurchase at this dealership!! Thank you Jim More
by jhelms65
Employees Worked With
Chad Cherry, Richard Smith
July 10, 2022
Thanks Khalil! Great customer service. Thanks also to the nice gentleman transporting me to the car rental. My car was repaired and in a timely manner. Great customer service. Thanks also to the nice gentleman transporting me to the car rental. My car was repaired and in a timely manner. More
by Justsandd
Employees Worked With
Khalil and Customer Transporter for dropping off and picking up
July 09, 2022
Excellent! !! Rick Cothran is an outstanding Service Associate. He is kind and gives personal service--- caring about the customer and the car. !! Rick Cothran is an outstanding Service Associate. He is kind and gives personal service--- caring about the customer and the car. More
by lhughes
Employees Worked With
Rick Cothran
June 20, 2022
I been going to Lithia Springs Ford for about 3 years. I left Courtesy Ford when I moved to downtown Atlanta. Richard was my first Service Associate. He is the best. He is always polite and always concer I left Courtesy Ford when I moved to downtown Atlanta. Richard was my first Service Associate. He is the best. He is always polite and always concerned about you and your car. He always suggest what I need at each visit. I have always tried to navigate to Gogglere views online but it would not work. Today I used DealerRater and it worked. I will continue to come to Lithia Springs Ford because of Richard. Sincerely, Sylvester Wright More
by slybull
Employees Worked With
Richard Smith
June 13, 2022
I was pleasantly greeted by service advisors before my service advisor Kwesi (Q), was available. I arrived around 10 minutes earlier than my appointment time. Q arrived walked over to my car, greeted me, service advisor Kwesi (Q), was available. I arrived around 10 minutes earlier than my appointment time. Q arrived walked over to my car, greeted me, took my information and escorted me to the customers waiting area.The area was immaculate and had coffee available. When my car was ready in less than 2 hours, Q came in to escort me to the area to pay for service I had received. He then escorted me to my car. Q is a gentleman. I will always make my appointments via him. This visit was extremely different from my first visit on June 8, 2021 with another uncaring service advisor. I left wondering if I would ever return to the dealership for service. I am glad I decided to return and I will again. Thanks very much Q. for being such a caring person. I rate you with 5 plus stars. More
by dota55
Employees Worked With
Kwesi Asinia (Q)
