"Not impressed at all with the lack of actual follow up...."
Not impressed at all with the lack of actual follow up. Was trying to get a deal put together and was actually passed through 3 salespeople.Was told that follow up would be forth coming when the sales manager returned , but never got contacted.
I gave up and dealt with another more diligent dealer.I decided to check the customer comments and found that my experience was similar to others with negative feedback.I started working with Kala
"I went to the service department for an oil change and as..."
I went to the service department for an oil change and as usual Richard Smith did an awsome job assisting me. He got me in and out.
"The salesman greeted us after we arrived and in short..."
The salesman greeted us after we arrived and in short order let me know what was available. He found a car with features I had asked for and was able to deliver that car to me the next day and added that they would replace the cloth seats with leather seats. The price for the car was to good to pass up and I am now the proud owner of a 2020 Ford Edge with the specifications I had requested as well as the cloth seats and so much more. I am very pleased with my purchase and the attention I received. They went out of there way to please me and I am really pleased with the price. I highly recommend them and this is the second time I have bought a car from them. The first time was as good as the second time.
Employees Worked With