John Bleakley Ford - Service Center
Lithia Springs, GA
278 Reviews of John Bleakley Ford - Service Center
I can’t say enough great things about my service advisor, Jerald! Every time I bring my car in, he makes the entire process smooth, efficient, and stress-free. He truly cares about my service experience from Jerald! Every time I bring my car in, he makes the entire process smooth, efficient, and stress-free. He truly cares about my service experience from start to finish. From the moment I arrive, I know I'm in good hands. Jerald always makes sure my vehicle is taken care of properly, and he takes the time to explain everything clearly without ever pushing unnecessary services. Best of all, he's incredibly respectful of my time—I never feel like I’m stuck waiting around longer than I should be. It’s rare to find someone this consistent, professional, and genuinely helpful. Thanks again for always going the extra mile. Highly recommend!!!! Bro deserves a major pay raise. More
My service tech was great. He communicated with me as needed and they completed the repairs in a speedy manor. I use this dealership a lot with my fleet vehicles and always hav He communicated with me as needed and they completed the repairs in a speedy manor. I use this dealership a lot with my fleet vehicles and always have a great experience. Thanks team. More
My Service Tech, Heather, always goes above and beyond for me. She is very friendly and extremely competent. She gets you in as quickly as she can (usually same or next day), keeps you informed of the p for me. She is very friendly and extremely competent. She gets you in as quickly as she can (usually same or next day), keeps you informed of the progress of repairs, and arranges whatever you may need while your vehicle is being serviced - whether it's a ride to wherever you need to be or arranging a rental. I will not take my vehicle anywhere else while Heather works there...there is no need to go anywhere else. 5-star service! More
I'm very professional. Excellent customer service, very informative, concerning customer need timely work and keeping the customer informed as we wait and go through the pr Excellent customer service, very informative, concerning customer need timely work and keeping the customer informed as we wait and go through the process of getting the work done. More
The best automotive experience I've ever had! This is my first time to this service center. I had to come because the service center (Alan Vigil) where I bought my car (2) wanted me to leave it f This is my first time to this service center. I had to come because the service center (Alan Vigil) where I bought my car (2) wanted me to leave it for a week. I couldn't do that, I don't have another car. I got an appointment in two days, it was two hours to find out what was wrong and my car was fixed in four hours. While my car was being serviced, they took me home. When my car was ready, they brought the car back to me. I have never had that done before after buying two cars and using another service center for ten years. You can best believe that I will be back next time something goes wrong! More
I was passing thru Atlanta while driving to Alabama, and my truck broke down. They went above and beyond to get me fixed up and back on the road. Bennie was kind and gracious and took great care of me! my truck broke down. They went above and beyond to get me fixed up and back on the road. Bennie was kind and gracious and took great care of me! More