John Bleakley Ford - Service Center

My service advisor was very good. Khalil was amazing, and professional in all respect. The entire service team was very respectful in their interactions. This was my first experienc Khalil was amazing, and professional in all respect. The entire service team was very respectful in their interactions. This was my first experience with Ford, and I am impressed with Khalil. He was very attentive to my requests. He escorted me to the person I needed to talk with and gave me little tips to assist with my vehicle maintenance. Great representative to have as a first contact with the company! Now, I am a repeat customer. Thank you, Khalil! You made Lithia Springs Ford looks good! More

Very professional! No nonsense, great service! Richard told me everything I needed to keep my truck running like new ! Very pleased ! I drive by two Ford dealerships on No nonsense, great service! Richard told me everything I needed to keep my truck running like new ! Very pleased ! I drive by two Ford dealerships on my way to lithia springs because I know I wii get the best service and only the service I need! More

Richard always gives outstanding customer service. I always go to him when I bring my vehicles in. He is Awesome! I always go to him when I bring my vehicles in. He is Awesome! More

My experience has been nothing short of amazing. My rep Richard is the best. He provided the best customer service I have received in a long time. My rep Richard is the best. He provided the best customer service I have received in a long time. More

Richard at Lithia Springs Ford displayed the highest form of customer service I have experienced in a very long time. He made me feel comfortable as soon as I entered the building. He was extremely professio of customer service I have experienced in a very long time. He made me feel comfortable as soon as I entered the building. He was extremely professional, transparent and truthful. He went above and beyond what I expected. I will utilize Lithia Springs Ford from this day on. More

Friendly people and good service, busy day but worth the wait did a good job wait did a good job More

Rick was very friendly and handle my service well, I new Tim and Rick from Wade Ford Tim and Rick from Wade Ford More

Jimmy in the service department is very friendly, helpful and honest. It shows that he cares about his customers and wants them to have a good experience when they bring in their vehicles. and honest. It shows that he cares about his customers and wants them to have a good experience when they bring in their vehicles. More

We had our 2003 Mazda Miata serviced on 4/6/2022 and our appointment at 7:30 am and it wasn't ready until about 2:30 pm. We're not sure whether this happened because of overbooking appointments or what, bu appointment at 7:30 am and it wasn't ready until about 2:30 pm. We're not sure whether this happened because of overbooking appointments or what, but I must say that Richard Smith kept us informed about the status throughout the day. Richard is the "BEST" person that Lithia Springs employs, and we would never give him anything but 5 stars or 5+ stars because he is a true "PROFESSIONAL!", and we keep having him as our service advisor because of his SUPERIOR CUSTOMER SERVICE!!!!! More

Great service, fast, friendly, efficient. I was kept in touch throughout the entire process. Recommended. I was kept in touch throughout the entire process. Recommended. More