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John Bleakley Ford - Service Center

Lithia Springs, GA

4.7
278 Reviews

278 Reviews of John Bleakley Ford - Service Center

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June 18, 2021

Purchase my F150 in 11/2020. Been to the service department 3 times now for service. Each time Khalil & Richard have taken really good car of me. I love the Truck & feel good about having it servi More

by Retach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil , Richard Smith
June 15, 2021

Outstanding customer service from beginning to end. MR. Q , SHOUT OUT TO YOU. He went above and beyond any expectations that I had. This is the second visit to this dealership. I highly recommend Lithia More

by Whitneyvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Q.
May 28, 2021

Great staff in service department . Helpful and informative . They texted and called to keep be informed and recommended actions. Definitely would recommend these guys to use More

by Warrstuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Smith
May 27, 2021

Was very satisfied with the service I received. Everyone was very polite and attentive to me and nice. Thanks for your help. Would come again. More

by rayjcy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaliade
May 14, 2021

Richard was a great service rep. thanks again for all your help. Look forward to keeping my truck in great shape with the guys at this dealership. More

by scottmcduff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Smith
May 14, 2021 -

scottmcduff responded

great place

May 03, 2021

Richard is a great service advisor. He make sure your vehicle is returned when it's promised to you. He put the wipers on after the vehicle came out of the service area. He's a great service advisor. Kee More

by Dodge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Smith
April 22, 2021

Easy to get an appointment. Service manager very friendly and attentive to me and my needs with service in my vehicle. Kept informed of status of service being done. More

by Misty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Smith
April 05, 2021

Richard takes excellent care of my vehicle. He is very professional and knowledgeable. I completely trust his opinion and recommendations on service needed to keep my vehicle in great shape.. Truly the B More

by Jan5544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Smith
March 31, 2021

It is great to be able to have car serviced where it was purchased. Service department knows their stuff and will let you know if something potentially could become a problem without pressuring. More

by tbrazil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil, Richard Smith
March 30, 2021

Just like before he provides perfect support and professionalism. He keeps us abreast of changes and additional problems that may need to be addressed before the issues arise. Richard at Thornton Ro More

by Maki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Smith
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